|
|
07-30-2017, 09:52 PM
|
#1
|
Senior Member
Brand: Thor Motor Coach
Model: Hurricane 35C
State: South Dakota
Posts: 1,132
THOR #3761
|
Lippert Jack Error - Retract Timeout
About a week ago, we brought up our jacks as we were preparing to leave a campground. Everything seemed to work fine until we disengaged the parking brake and then the Jack panel started alarming with “EMERGENCY RETRACT” and then showed READY Jacks: Up and then READY Jacks: Down. Eventually, the jack panel stopped alarming the audio tone but read ERROR: RETRACT TIMEOUT and then Return Levelers for Service.
According to the Lippert manual, this is indicative of a pressure leak but we see no signs of a leak in the system and the jacks are fully retracted.
Has anyone else experienced this? We have tried to reset the error message by pressing the Enter and Retract buttons at the same time. No change. We have also done a manual recalibration of level but that also did nothing to clear the error messages. We have been able to drive to our destinations but are wary that something may be wrong and a jack may drop while we are on the road. We have tried getting into a shop and calling mobile RV techs but everyone is weeks out from being able to schedule us... hoping for something to clear the error or else suggestions for a tech in the Upstate NY area. We have searched Google and most of the online RV forums but have tried all suggestions so far with no change.
We are headed to Syracuse for the FMCA Northeast Area Rally. We will check there as well... any help is appreciated!
__________________
John
2016 Thor Hurricane 35C with pups Piper and Annabelle
2013 Ford Fiesta toad
FMCA - F457085
Blog - https://traversity.us
|
|
|
07-31-2017, 02:52 AM
|
#2
|
Member
Brand: Thor Motor Coach
Model: 2017 Windsport 34F
State: Michigan
Posts: 82
THOR #7673
|
Quote:
Originally Posted by jpmihalk
About a week ago, we brought up our jacks as we were preparing to leave a campground. Everything seemed to work fine until we disengaged the parking brake and then the Jack panel started alarming with “EMERGENCY RETRACT” and then showed READY Jacks: Up and then READY Jacks: Down. Eventually, the jack panel stopped alarming the audio tone but read ERROR: RETRACT TIMEOUT and then Return Levelers for Service.
According to the Lippert manual, this is indicative of a pressure leak but we see no signs of a leak in the system and the jacks are fully retracted.
Attachment 6129
Attachment 6130
Attachment 6131
Has anyone else experienced this? We have tried to reset the error message by pressing the Enter and Retract buttons at the same time. No change. We have also done a manual recalibration of level but that also did nothing to clear the error messages. We have been able to drive to our destinations but are wary that something may be wrong and a jack may drop while we are on the road. We have tried getting into a shop and calling mobile RV techs but everyone is weeks out from being able to schedule us... hoping for something to clear the error or else suggestions for a tech in the Upstate NY area. We have searched Google and most of the online RV forums but have tried all suggestions so far with no change.
We are headed to Syracuse for the FMCA Northeast Area Rally. We will check there as well... any help is appreciated!
|
I just had this identical issue and it was a fluid pressure leak. I had the error message for a few hours, pulled in to a Sam's Club to fuel up. After fueling, I pulled into the lot to look things over and spotted a puddle of fluid under the left front jack. It turned out to be a loose hydraulic line fitting. I tightened the fitting and added 2 quarts of fluid. So, the system did recognize a pressure leak. It just took time for the fitting to get loose enough to leak. I recommend checking all your lines and fittings.
__________________
2017 Thor Windsport 34F
|
|
|
09-09-2017, 07:41 PM
|
#3
|
Junior Member
Brand: Thor Motor Coach
Model: Windsport 29m
State: New York
Posts: 2
THOR #9134
|
I have the same issue with my 2018 Windsport 29m. Curious if you found out a solution. Have mine going into the shop on Monday, but have checked fluid level and all fittings. Drove it home from the dealer fine, and then two days later went to drive it and it was complaining about the leveler retract. Did reset and didn't work. Hopefully the shop will be able to tell me something as I haven't even been out in it yet.
__________________
|
|
|
09-12-2017, 12:17 AM
|
#4
|
Senior Member
Brand: Thor Motor Coach
Model: Hurricane 35C
State: South Dakota
Posts: 1,132
THOR #3761
|
We took it to the shop this morning. They did a controller reprogram but it did not clear the error. They are ordering a new circuit board and will call when it comes in, hopefully next week. Fortunately, the jacks work perfectly but the error alarm is very annoying.
__________________
John
2016 Thor Hurricane 35C with pups Piper and Annabelle
2013 Ford Fiesta toad
FMCA - F457085
Blog - https://traversity.us
|
|
|
09-12-2017, 12:30 AM
|
#5
|
Junior Member
Brand: Thor Motor Coach
Model: Windsport 29m
State: New York
Posts: 2
THOR #9134
|
Just gone mine back tonight, and they did pressure testing of all the cylinders and they passed, But upon driving home from the shop it still was in error. They are going to order another pump system, but I'm thinking that it is the pressure switch
__________________
|
|
|
09-12-2017, 01:06 AM
|
#6
|
Senior Member
Brand: Thor Motor Coach
Model: Hurricane 35C
State: South Dakota
Posts: 1,132
THOR #3761
|
They checked fluid levels in ours plus all fittings and the pump and all of that was fine. It has come down to a sensor problem or a bad circuit board. So they are trying the circuit board... will post results after they replace it.
__________________
John
2016 Thor Hurricane 35C with pups Piper and Annabelle
2013 Ford Fiesta toad
FMCA - F457085
Blog - https://traversity.us
|
|
|
09-01-2018, 10:55 PM
|
#7
|
Member
Brand: Thor Motor Coach
Model: Chateau 35sk
State: Connecticut
Posts: 84
THOR #7856
|
Ran into same problem recently. Did notice oil leak RF Jack. Can not pin point leak though. Hyd line goes through the frame out of site towards the LF Jack. This is on a super C. Keep looking I guess.
__________________
|
|
|
06-11-2019, 07:56 PM
|
#8
|
Senior Member
Brand: Thor Motor Coach
Model: Thor Hurricane 29M
State: Florida
Posts: 358
THOR #9033
|
Quote:
Originally Posted by jpmihalk
We took it to the shop this morning. They did a controller reprogram but it did not clear the error. They are ordering a new circuit board and will call when it comes in, hopefully next week. Fortunately, the jacks work perfectly but the error alarm is very annoying.
|
Hit and hold the two buttons in the lower left hand corner simultaneously for about 3 seconds. The alarm will disappear.
__________________
|
|
|
06-11-2019, 07:57 PM
|
#9
|
Senior Member
Brand: Thor Motor Coach
Model: Thor Hurricane 29M
State: Florida
Posts: 358
THOR #9033
|
Quote:
Originally Posted by rsthompson
Just gone mine back tonight, and they did pressure testing of all the cylinders and they passed, But upon driving home from the shop it still was in error. They are going to order another pump system, but I'm thinking that it is the pressure switch
|
So what did they find....board error and replace the board?
__________________
|
|
|
07-06-2019, 01:05 PM
|
#10
|
Senior Member
Brand: Thor Motor Coach
Model: Thor Hurricane 29M
State: Florida
Posts: 358
THOR #9033
|
Quote:
Originally Posted by jtroop
I just had this identical issue and it was a fluid pressure leak. I had the error message for a few hours, pulled in to a Sam's Club to fuel up. After fueling, I pulled into the lot to look things over and spotted a puddle of fluid under the left front jack. It turned out to be a loose hydraulic line fitting. I tightened the fitting and added 2 quarts of fluid. So, the system did recognize a pressure leak. It just took time for the fitting to get loose enough to leak. I recommend checking all your lines and fittings.
|
Is there a diagram of the system showing where the fittings are?
__________________
|
|
|
07-06-2019, 01:30 PM
|
#11
|
Senior Member
Brand: Thor Motor Coach
Model: 2016 Thor Outlaw 29H
State: Tennessee
Posts: 668
THOR #13869
|
Quote:
Originally Posted by Golfbum18
Is there a diagram of the system showing where the fittings are?
|
Not sure about a diagram telling you specifically on the RV, but...
From my experience, the lines are full length, one piece, going from pump system to the jacks.
You will have to crawl under there to look at each jack, this may need a separate floor jack and some kind of blocks for safety, you must follow the hydraulic lines to the jacks themselves and put a wrench on the fitting (right hand thread, righty tighty-lefty loosie).
**Do not use the RV's level system to lift and support for you to get under there to put a wrench on the fitting nut!! Safety first and you do not want the weight of the RV coming down upon you without jack stands, or wood blocks (not cinder blocks, they will crush).**
Then at the pump and reservoir unit, check hose connections there too.
A hydraulics schematic will only show that the lines terminate at the manifold, and the jacks themselves, not where they are physically located on your rig.
__________________
.....
Rusty
|
|
|
07-07-2019, 09:11 PM
|
#12
|
Senior Member
Brand: Thor Motor Coach
Model: Thor Hurricane 29M
State: Florida
Posts: 358
THOR #9033
|
Quote:
Originally Posted by 10scDust
Not sure about a diagram telling you specifically on the RV, but...
From my experience, the lines are full length, one piece, going from pump system to the jacks.
You will have to crawl under there to look at each jack, this may need a separate floor jack and some kind of blocks for safety, you must follow the hydraulic lines to the jacks themselves and put a wrench on the fitting (right hand thread, righty tighty-lefty loosie).
**Do not use the RV's level system to lift and support for you to get under there to put a wrench on the fitting nut!! Safety first and you do not want the weight of the RV coming down upon you without jack stands, or wood blocks (not cinder blocks, they will crush).**
Then at the pump and reservoir unit, check hose connections there too.
A hydraulics schematic will only show that the lines terminate at the manifold, and the jacks themselves, not where they are physically located on your rig.
|
Got under there today....found all the lines. They seem all snug to the finger test. None are wet with fluid...no fluid on the jacks....seems ok. I let the engine run about 10 minutes and released the emergency brake and then brought the revs up to about 2000 while turning on the levelers. they cycled up and read ready....no timeout error. I dont think there are leaks and thinking the "timeout error" is nothing more than a little low voltage until you charge up the engine battery....chassis battery.. I think it's called.
__________________
|
|
|
07-14-2019, 06:19 PM
|
#13
|
Senior Member
Brand: Thor Motor Coach
State: Missouri
Posts: 2,326
THOR #6903
|
The engine should always be running when retracting jacks to avoid low voltage and the low voltage on the dash should clear before retraction as well
__________________
|
|
|
07-15-2019, 05:16 PM
|
#14
|
Senior Member
Brand: Thor Motor Coach
Model: Hurricane 34J
State: Florida
Posts: 189
THOR #14384
|
I think a sensor senses retract. Call lippert customer service, they have always been helpful for me.
__________________
|
|
|
02-10-2021, 07:29 PM
|
#15
|
Junior Member
Brand: Thor Motor Coach
Model: Miramar
State: North Carolina
Posts: 13
THOR #1800
|
I have a Thor Miramar 35 2014/15 model. I got the time our error code. I've tried everything that others thought might fix me problem. The panel buttons don't change the display. I was told to reset to factory setting for the control panel. I removed all power to the coach for 15 mins. I still get the error code. I keep my coach on a cement pad. I have not had any signs of leakage. I tried going to Camping world but they can't take me until mid March. They are booked up. I'm traveling in FL for the next six weeks. I can travel since the pads are in the up position. This is the first site I've found with any kind of similar prolbem. I submitted on this forum in a different topic. Hope someone has the solution..
__________________
|
|
|
02-10-2021, 07:36 PM
|
#16
|
Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,328
THOR #7035
|
Quote:
Originally Posted by fredsbook
I have a Thor Miramar 35 2014/15 model. I got the time our error code. I've tried everything that others thought might fix me problem. The panel buttons don't change the display. I was told to reset to factory setting for the control panel. I removed all power to the coach for 15 mins. I still get the error code. I keep my coach on a cement pad. I have not had any signs of leakage. I tried going to Camping world but they can't take me until mid March. They are booked up. I'm traveling in FL for the next six weeks. I can travel since the pads are in the up position. This is the first site I've found with any kind of similar prolbem. I submitted on this forum in a different topic. Hope someone has the solution..
|
Did you download the manual for your system as suggested in the other thread and check the 100 Amp DC breaker?
__________________
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
|
|
|
02-10-2021, 09:16 PM
|
#17
|
Junior Member
Brand: Thor Motor Coach
Model: Miramar
State: North Carolina
Posts: 13
THOR #1800
|
Leveler error code.
I down loaded the manual. Tons of reading. I did find how to search for "error" codes. Here is closes fix I've found.
"JACK TIME OUT" System could not level in expected
time.
Check for obstructions, leaks, fluid level and
voltage to power unit motor under load.
I did check for leaks. I have not found the fuse. I'll look again now that I know what to look for. I did find smaller fuses.
Thanks for keeping in touch with me.
__________________
|
|
|
02-10-2021, 09:36 PM
|
#18
|
Senior Member
Brand: Thor Motor Coach
State: Missouri
Posts: 2,326
THOR #6903
|
Curious if you're pump motor runs?
If not often there is a fuse in or near that compartment
Often the reason a large fuse trips is voltage drop after engagement of the load
__________________
|
|
|
02-11-2021, 09:31 PM
|
#19
|
Senior Member
Brand: Thor Motor Coach
Model: Windsport 34J
State: Washington
Posts: 122
THOR #14595
|
Quote:
Originally Posted by Golfbum18
Hit and hold the two buttons in the lower left hand corner simultaneously for about 3 seconds. The alarm will disappear.
|
I've encountered this error a couple of times and used this method. Both times I had battery issues that left me with low voltage. Not sure if that is related but I found it coincidental.
__________________
|
|
|
05-30-2021, 10:28 PM
|
#20
|
Junior Member
Brand: Thor Motor Coach
Model: Challenger GT
State: British Columbia
Posts: 14
THOR #5323
|
I have the same thing. Did you find a solution?
__________________
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
|