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Old 06-25-2019, 09:52 PM   #1
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Brand: Thor Motor Coach
State: California
Posts: 13
THOR #15501
Alignment Question

Picked-up our new Ace 29.3. Very "ill handling" as many others on this forum have described. First few modifications will be a steering stabilizer and the sway bar mod. Before I do those mods however, the alignment is obviously off as the steering wheel is closer to 1 o'clock than 12 o'clock to drive straight. My question is whether or not anyone has been able to get their dealer to align it at the dealers cost? I assume not, however asking for others experiences. Thanks, Robert
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Old 06-25-2019, 10:08 PM   #2
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Brand: Thor Motor Coach
Model: Freedom Elite24FE
State: Texas
Posts: 506
THOR #12434
Occasionally a dealer will do an alignment, most RV techs are not alignment techs
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Freedom Elite 24FE, Big Foot hydraulic levelers. Wife is Marilyn, I am called LC
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Old 06-25-2019, 10:20 PM   #3
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Brand: Thor Motor Coach
Model: S.O.B.
State: California
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THOR #3483
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Originally Posted by machyoung View Post
Picked-up our new Ace 29.3. Very "ill handling" as many others on this forum have described. First few modifications will be a steering stabilizer and the sway bar mod. Before I do those mods however, the alignment is obviously off as the steering wheel is closer to 1 o'clock than 12 o'clock to drive straight. My question is whether or not anyone has been able to get their dealer to align it at the dealers cost? I assume not, however asking for others experiences. Thanks, Robert
Giant RV referred us to Thor. Big of them.... Thor finally gave us $250 but the job cost much more than that. Good luck, either way, you will have to get it done.
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Old 06-25-2019, 10:24 PM   #4
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State: California
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THOR #15501
Yep, our dealer is Giant as well. :-(
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Old 06-25-2019, 10:50 PM   #5
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Brand: Thor Motor Coach
Model: S.O.B.
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THOR #3483
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Originally Posted by machyoung View Post
Yep, our dealer is Giant as well. :-(
I am of the opinion that dealerships' main concern has nothing to do with service, no matter which of the manufacturers. Giant RV does not do alignments, they referred me to the Ford dealer in Fontana as I recall who told me that they didn't do alignments on the big chassis (We had the Axis). I took it to Fritts Ford in Riverside because the dealership said it was the brakes. Fritts Ford told me the brakes were fine, it needed an alignment... They don't do alignments on big trucks either. Ended up taking it to Redlands Truck and RV.
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Old 06-25-2019, 11:56 PM   #6
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Brand: Thor Motor Coach
Model: 2016 Axis 24.1
State: Florida
Posts: 2,179
THOR #1765
Yep.. Find a good truck alignment shop that does alignments for a living. They know what they are doing and you have a much better chance that they will do it right. Money well spent.
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Old 06-26-2019, 10:45 AM   #7
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Model: Axis 25.2
State: Colorado
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THOR #15515
I just had it done on my Axis. I haven't even picked it up yet.
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