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Old 09-16-2016, 12:44 PM   #1
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Brand: Still Looking
State: Missouri
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THOR #5437
Cold Water Problem

I am doing the shake down campout with our new unit ACE 29.4 2017. Upon hooking up the fresh water supply hose we experienced this problem. Kitchen sink great hot and cold pressure. Bath sink and shower great only hot pressure. Toilet no water at all. I called dealer and was told to leave main water on move slide in and out, this should free up a bent line. That action did work. My question is there an easy way to trace the lines, I was feeling the lines from under the slide but almost impossible to track to find bent line. Or has this happened to anyone else and how did you solve the problem.
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Old 09-16-2016, 12:52 PM   #2
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Brand: Thor Motor Coach
Model: Axis 24.1
State: Michigan
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THOR #1150
Use this link to contact Thor's customer care:
https://thormotorcoach.com/customer-care/

Include your VIN and ask them for a complete set of the engineering drawings for your coach. Within a day or so you should receive an e-mail with a bunch of .pdf's. Included in that will be the fresh water diagram showing you exactly where the water lines go.
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Old 09-16-2016, 02:23 PM   #3
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Model: 37GT
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Good information on getting complete package of drawings from Thor Customer Care. I sent them an email after getting the suggestion here on the forum. The only delay was that they needed proof that I was the owner of my rig. Once that was taken care of by email they sent everything.


If a line if being pinched or bent with the slide I would also worry about how they have other things ran to the slide, for example electrical. Sounds like a fix the dealer needs to complete in the long run.
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Old 09-16-2016, 05:13 PM   #4
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Brand: Thor Motor Coach
Model: 30.1
State: North Carolina
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THOR #3952
While camping at Mama Gerties a couple months ago, I met a guy renting a 29. He had the same problem. He moved the slide in a little and it fixed the problem. I would be worried over time a water line could get worn in to and leak.
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