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Old 10-26-2015, 11:17 PM   #1
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Brand: Thor Motor Coach
State: Kentucky
Posts: 12
THOR #2859
Collision repair?

Not sure where to post this question, and I am a little reluctant to ask it, but her goes. Does anyone know if Thor does any fiberglass repairs to collision damaged front caps? I have a new 2016 palazzo that has the lower front cap damaged below the hinged center piece and also the p/s below the head lights and fog lights ( neither of which are damaged). I just received a an estimate of 20K from dealer collision center to fix it. I realize there is three color of paint plus a gel coat sealer takes time along with the fiberglass fabrication, BUT the labor hrs and charge seems excessive. I feel like the whole front cap could be replaced and painted in 1/4 of the time they estimated for repairing (78 hrs for fiberglass repair plus 25 more for painting) I am CLUELESS on this! I was hoping not to file an insurance claim after less the 2 weeks of coverage, plus the embarrassment of being the nut behind the wheel ( newbie to class A 2.5 mph did notice the lack of ground clearance in front of me too busy trying not to hit the tree limbs above me)
Plan to call CS at Thor tomorrow , but after reading so many complaints not sur what to expect in the way of help, certainly not their issue. Any suggestions
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Old 10-29-2015, 06:41 PM   #2
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Brand: Thor Motor Coach
Model: Four Winds Infinity R-32
State: Utah
Posts: 61
THOR #2474
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That does not seem excessive to me. I damaged a 5th wheel on the side below the slide when I hit a bolder while turning going less than 5 mph. the damage cost $17,000 to repair. Best to suck it up and make a insurance claim. JMHO
Mel
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