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Old 06-10-2015, 09:11 PM   #1
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Brand: Thor Motor Coach
Model: Hurricane 27K
State: California
Posts: 121
THOR #1226
Smile L.E.D. Gone Under Headlights

Picked our 2015 Hurricane from warranty service and notice one of the L.E.D. strips under a headlights was broker off. I ask the serviceman to order the park. He said Thor would want to see a photo of old part and that would require our RV being in the shop for 4 days.

I called Thor and was prepared to argue my case. I was pleasantly surprised with the helpful assistants the person gave me. He said they would send the part right out to me. WOW, that just made my day.
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Don and Jackie

2015 Hurricane 27K
2013 Redhawk
1988 Pace Arrow
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Old 06-10-2015, 09:29 PM   #2
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Brand: Thor Motor Coach
Model: Hurricane 34E
State: California
Posts: 524
THOR #937
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Originally Posted by fivejackie View Post
....that would require our RV being in the shop for 4 days...
Glad to hear that Thor responded positively.

Regarding your dealership's 4 days, that's just a scare tactic. Nothing takes 4 days, except for extensive body work.
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