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Old 03-14-2018, 10:53 PM   #1
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Brand: Thor Motor Coach
Model: Compass 23TR
State: Texas
Posts: 111
THOR #7972
Positive vendor experience

We took our first spring trip last week and when I hooked up the water I noticed the Renator gauge read 53# before connecting. Apparently there was a small amount of water in the gauge last winter that messed up the calibration when it froze. I called them Monday to see about getting another gauge. After confirming my purchase info they said they should have put a warning in the instructions and would be sending a complete new replacement. New one showed up today(Wednesday).

Props to the Reanator company. They didn’t have to do this. It’s nice to have something associated with RV ownership turn out positive.

Hugh
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Old 03-14-2018, 11:16 PM   #2
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Brand: Still Looking
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THOR #7227
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Old 03-15-2018, 09:40 PM   #3
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Brand: Thor Motor Coach
Model: 28z
State: North Carolina
Posts: 252
THOR #7401
I have the same guage and when I tried to use it on our last trip it was frozen at 110. funny thing is that it never saw that reading when I used it the prior trip. Only used it one time.
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Old 03-15-2018, 09:48 PM   #4
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
Folks like to complain a lot... Thanks for providing us with a story that had a Happy Ending!
And "Double-Thanks", to Reanator: for stepping up to the plate!
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Old 03-15-2018, 11:51 PM   #5
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Brand: Thor Motor Coach
Model: 2017 Miramar 34.4
State: Florida
Posts: 307
THOR #9721
I have that same regulator. It has been really great!
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