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06-18-2018, 12:22 PM
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#1
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Senior Member
Brand: Thor Motor Coach
Model: Chateau 31E
State: Indiana
Posts: 121
THOR #7936
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Power awning won't retract.
2016 E450 Chateau 31e
My awning started being slow to retract recently. Then it wouldn't retract at all until I kept helping it in.
I have found that if I retract it the "wrong" way and let it come back in, it will work ok. The retract side of the motor that wouldn't retract will now extract slowly and with a little help.
I need to figure this out and I'm wondering where to start.
mac 'shade tree mechanic' gyvr
__________________
2016 Thor Chateau 31E, towing my golf cart and 04 Jeep Wrangler Unlimited to places I never dreamed I'd be able to go to.
NAXJA President
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06-18-2018, 12:36 PM
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#2
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Senior Member
Brand: Thor Motor Coach
Model: 2017 Windsport 29M
State: Indiana
Posts: 3,692
THOR #5196
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Get a ladder and try spraying all the joints with silicone. I have to spray my awning about every 6 months or so, if not it gets very slow retracting.
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06-18-2018, 12:38 PM
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#3
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Senior Member
Brand: Thor Motor Coach
Model: Chateau 31E
State: Indiana
Posts: 121
THOR #7936
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Quote:
Originally Posted by SuperD
Get a ladder and try spraying all the joints with silicone. I have to spray my awning about every 6 months or so, if not it gets very slow retracting.
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Do you just do the joints you can see on the awning or do you get into the covers on the ends and spray in there? If so, do you know how those covers come off?
I may just pop those off and see if I can see what's going on.
mac 'if I can get them off without breaking them' gyvr
__________________
2016 Thor Chateau 31E, towing my golf cart and 04 Jeep Wrangler Unlimited to places I never dreamed I'd be able to go to.
NAXJA President
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06-18-2018, 12:58 PM
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#4
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Senior Member
Brand: Thor Motor Coach
Model: 2017 Windsport 29M
State: Indiana
Posts: 3,692
THOR #5196
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The covers do pop off but you can spray all the joints without removing them. Don’t use anything like WD40 that will attract dirt.
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08-18-2019, 11:14 AM
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#5
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Junior Member
Brand: Thor Motor Coach
Model: 30.3 ACE
State: Georgia
Posts: 1
THOR #13331
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The awning on my 2018 Thor ACE 30.3 will not retract. It will move a couple of inches in or out, but will not retract.
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08-19-2019, 12:21 AM
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#6
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Senior Member
Brand: Thor Motor Coach
Model: Forest River Forester 235
State: Indiana
Posts: 4,883
THOR #6826
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Also make sure you are plugged into shore power, on your gear running the engine when you retract the awning. The little bit of extra voltage may be enough to get things moving. You wouldn’t think so but once I started doing it that way I never had a problem with mine.
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08-19-2019, 02:32 AM
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#7
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Junior Member
State: Arkansas
Posts: 1
THOR #14066
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I had that problem before when the unit wasn't level and leaning more toward the awning.
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08-23-2019, 07:35 PM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: Chateau 31E
State: Indiana
Posts: 121
THOR #7936
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No matter what I've tried, mine won't retract unless I spin it the opposite way and use extract to bring it in. It's still working like that a year later...
I'm sure I need a motor...if only I knew which motor to buy...
mac 'needs to fix this' gyvr
__________________
2016 Thor Chateau 31E, towing my golf cart and 04 Jeep Wrangler Unlimited to places I never dreamed I'd be able to go to.
NAXJA President
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08-23-2019, 08:13 PM
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#9
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Senior Member
Brand: Still Looking
Model: S.O.B.
State: Florida
Posts: 684
THOR #14543
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mac 'stop breaking stuff' gyvr....
If your awning is a Solera, the motor is shown as AF in the attached photo; part number for it is listed at the bottom.
customerservice@lci1.com can help you order
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Ed
Some Other Brand w/2020 Jeep Gladiator Toad
Living The Dream in "God's Waiting Room"
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08-23-2019, 09:20 PM
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#10
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Senior Member
Brand: Thor Motor Coach
Model: Chateau 31E
State: Indiana
Posts: 121
THOR #7936
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It there only one motor that powers the awning or is there one in both ends?
mac 'at 4 years old it shouldn't be breaking ' gyvr
__________________
2016 Thor Chateau 31E, towing my golf cart and 04 Jeep Wrangler Unlimited to places I never dreamed I'd be able to go to.
NAXJA President
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08-23-2019, 09:33 PM
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#11
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Senior Member
Brand: Still Looking
Model: S.O.B.
State: Florida
Posts: 684
THOR #14543
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mac 'one to a customer' gyvr...
Only one motor, at the end of the arm closest to the front of the vehicle. Other end is referred to as an "idler". The full owner's manual can be found at https://lci-support-doc.s3.amazonaws...cd_0001369.pdf
The manual also has info on things like cleaning, maintenance, how to operate it if it loses power, etc.
Happy Retracting !
__________________
Ed
Some Other Brand w/2020 Jeep Gladiator Toad
Living The Dream in "God's Waiting Room"
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08-23-2019, 10:20 PM
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#12
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Senior Member
Brand: Thor Motor Coach
Model: Windsport 27K
State: North Carolina
Posts: 343
THOR #11007
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Ours (2015 Windsport) is a little tricky, and think it's probably overdue for a lube job. Extends just fine. If fully (but not over) extended, it needs a little "help" to get past that first movement - just like my creaky elbow. Have my co-pilot push retract button (or I use the remote, if I remember I have it) while pulling down slightly on the lowest joint. Once it starts moving, it's off to the races. Just my experience, and one more item on my maintenance list. Your mileage may vary.
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08-24-2019, 06:26 AM
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#13
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Senior Member
Brand: Thor Motor Coach
Model: Chateau 31E
State: Indiana
Posts: 121
THOR #7936
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Good stuff!
Thanks
mac 'shade me' gyvr
__________________
2016 Thor Chateau 31E, towing my golf cart and 04 Jeep Wrangler Unlimited to places I never dreamed I'd be able to go to.
NAXJA President
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08-24-2019, 02:18 PM
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#14
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Junior Member
Brand: Thor Motor Coach
Model: 2018 29FE Freedom Elite
State: Idaho
Posts: 17
THOR #15730
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Quote:
Originally Posted by SuperD
Get a ladder and try spraying all the joints with silicone. I have to spray my awning about every 6 months or so, if not it gets very slow retracting.
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Could you give me an example by name of a silicone spray? Thanx.
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08-24-2019, 02:23 PM
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#15
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Senior Member
Brand: Still Looking
Model: S.O.B.
State: Florida
Posts: 684
THOR #14543
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Quote:
Originally Posted by jazzmann
Could you give me an example by name of a silicone spray? Thanx.
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CRC Heavy Duty Silicone Spray - Walmart, $2.97 for 11 ounce can
Similar sprays at almost any auto parts store.
__________________
Ed
Some Other Brand w/2020 Jeep Gladiator Toad
Living The Dream in "God's Waiting Room"
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08-24-2019, 05:53 PM
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#16
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Member
Brand: Still Looking
State: Florida
Posts: 39
THOR #16016
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wning on my 2018 Thor ACE 30.3 din't react properly as many days. thought i already communicate with nearest dealer but not yet get proper solution.
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09-16-2019, 09:11 AM
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#17
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Senior Member
Brand: Thor Motor Coach
Model: Chateau 31E
State: Indiana
Posts: 121
THOR #7936
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Replaced motor. Awning is retracting again.
Thanks for all the help.
mac 'hopefully this one lasts longer than 4 years' gyvr
__________________
2016 Thor Chateau 31E, towing my golf cart and 04 Jeep Wrangler Unlimited to places I never dreamed I'd be able to go to.
NAXJA President
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09-16-2019, 01:51 PM
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#18
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Senior Member
Brand: Thor Motor Coach
Model: Forest River Forester 235
State: Indiana
Posts: 4,883
THOR #6826
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Quote:
Originally Posted by macgyvr
Replaced motor. Awning is retracting again.
Thanks for all the help.
mac 'hopefully this one lasts longer than 4 years' gyvr
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Glad you’re good now!
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09-16-2019, 02:55 PM
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#19
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Senior Member
Brand: Keystone
Model: Sprinter
State: Florida
Posts: 1,422
THOR #15553
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Quote:
Originally Posted by jazzmann
Could you give me an example by name of a silicone spray? Thanx.
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Do not use silicone spray. Use " Dry Lube Spray". HD, Lowes, Hardware stores.
__________________
2011 Keystone Sprinter 323BHS. Retired Master Electrician. All Motor Homes are RV's. All RV's are not Motor Homes.
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