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Old 02-15-2019, 02:42 PM   #1
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Fish and Dear's Avatar
 
Brand: Thor Motor Coach
Model: Hurricane 29M
State: Arkansas
Posts: 398
THOR #11266
Bigfoot Leveling System

I'm sitting in the lobby of Quadra Manufacturing right now in White Pigeon, MI. My rig is in the shop having installation done. Sure is cold here!!!

Came in last night. The have a nice place for overnighters with three 30 amp plug-ins. Such friendly people here. On the phone they confirmed the correct system for our rig. Installation here is $250 right now by guys who do these all day every day. Even fuel from and back to AR it's still less than having it done at home. And I know it will be done right.

Early this morning Kyle met with me to answer any questions and tell me what to expect. Even before my appointment time someone knocked on the door and said they were ready if I was. In the office everyone is so friendly also. Other than cold toes from walking my dogs in below 0 wind chill everything is going great.

Can't get into installation bldg for pictures, but I expected that. If you're on the fence about these systems I can say you'll be pleased with the customer service for sure.
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Old 02-15-2019, 05:33 PM   #2
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Brand: Thor Motor Coach
Model: 2017 Axis 25.4
State: Arkansas
Posts: 2,337
THOR #12231
Good to know.... Stay warm. If I had the time to take off I would have done the same thing (Drive to MI for install).

Yeah when I called them up (last year) to order my system they were super nice and answered all of my question. Then I had to call them back for a new control board (one of the LED lights was not working) and they sent me a new one (for FREE) within 2 days.

Oh yeah I also had TWO hydraulic lines leaking (I might have tighten them too much on install??) and they send me two sets (4 lines) for free the next day.

Super awesome customer service.

Test you system a few times before you leave and check for leaks. The system will move slower at zero degrees so keep that in mind.
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2017 Axis / 25.4: Big Foot Levelers, Aims 1200 Watt inverter, Ceramic Window Tint, Full River AGM 6V batteries, Front Hellwig Sway bar / Rear Track Arm, Safe T Plus Steering Stabilizer, PD 4655 converter, Hard Wired Surge Guard, WEboost + WiFi Ranger, LED Headlights/Driving lights, Fresh water surge tank, Black Tank Tornado flush, 4999 zip ties.
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Old 02-15-2019, 07:41 PM   #3
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Brand: Thor Motor Coach
Model: Quantum RS26
State: Indiana
Posts: 277
THOR #10823
We were there last Monday to get our system installed and it was almost 50 degrees. Outstanding folks, we had put a down payment on our system last November but waited for 2019 to get it installed. From our down payment until the installation the labor price was reduced to the $250 you mentioned. They adjusted our total to reflect the change and refunded the over payment without our even mentioning it! Talk about a stand up operation. As said above, you will be pleased with their customer service.
Safe trip home Fish and Dear!
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