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04-21-2016, 02:38 PM
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#21
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Senior Member
Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,837
THOR #1661
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Quote:
Originally Posted by kannon
Cummins, I meant the people building the coaches.
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Got it!
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04-21-2016, 02:39 PM
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#22
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Senior Member
Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,837
THOR #1661
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Quote:
Originally Posted by dapperdan
While we were there the workers were really "hustling" that day too. Maybe a little too fast. There seems to be things that gets "missed".
Dan
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It's called piece work! Miss a piece here miss a piece there.
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05-03-2016, 06:20 PM
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#23
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Junior Member
Brand: DRV
Model: 40 KSSB4
State: Illinois
Posts: 24
THOR #1717
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Just talked to Ed Fry last week, he said that during the 4th of July shut down they will be moving to the new shop.
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05-04-2016, 06:01 AM
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#24
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Senior Member
Brand: DRV
Model: 38 RSB3
State: South Dakota
Posts: 2,280
THOR #1658
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Quote:
Originally Posted by jimmac28
Just talked to Ed Fry last week, he said that during the 4th of July shut down they will be moving to the new shop.
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Nice,looks like I will be there just aft they open it up.
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2016 DRV38RSB3
2015 Ram 3500 Regular Cab DRW CTD Asian trans 410 rear
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08-24-2016, 03:55 PM
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#25
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Senior Member
Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,837
THOR #1661
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In an email from Greg Vaughn this morning he told me they started doing service work yesterday in the new building. I do believe I said August for the opening when I was back there in May.
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08-24-2016, 06:22 PM
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#26
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Junior Member
Brand: DRV
Model: 40 KSSB4
State: Illinois
Posts: 24
THOR #1717
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Quote:
Originally Posted by Cummins12V98
In an email from Greg Vaughn this morning he told me they started doing service work yesterday in the new building. I do believe I said August for the opening when I was back there in May.
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You are correct, I was there last weekend and there was a parade of forklift's bringing everything over to the new building. There will be 8 full hookup's for us, 5 service bay's and a brand new costumer lounge.
From what I could see it's going to be some service center.
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08-25-2016, 01:16 AM
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#27
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Senior Member
Brand: DRV
Model: 36rssb
State: Wisconsin
Posts: 116
THOR #3288
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Anyone know what they will use repair space in main building for now?
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08-25-2016, 03:38 AM
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#28
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Senior Member
Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,837
THOR #1661
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Most likely more production.
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08-25-2016, 01:42 PM
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#29
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Member
Brand: DRV
Model: Dallas
State: Texas
Posts: 31
THOR #3440
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Quote:
Originally Posted by Cummins12V98
In an email from Greg Vaughn this morning he told me they started doing service work yesterday in the new building. I do believe I said August for the opening when I was back there in May.
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You were absolutely correct in your estimate of pending opening date. In May when you and your wife made your first observation of the building and saw how far along it was, you stated to my wife and I that it would be August before opening. I think you had an unfair advantage on making your estimate with your vast experience in the construction business. You said you got an email from Greg, are you planning another trip to Howe.
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08-25-2016, 02:44 PM
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#30
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Senior Member
Brand: DRV
Model: Mobile Suites 38RSSA
State: Texas
Posts: 206
THOR #2754
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We're going to be in Howe Monday to do the factory tour and to pick up a few parts. Maybe the tour will include the new service building.
Rusty
__________________
Rusty, Sandy, 2 Shelties (Coby & Callie) & Conner the Campground Cat
2016 Ram 3500 Longhorn Crew Cab 4x4 Dually, 385/900 Cummins, Aisin AS69RC, 4.10 axle, 39,100 GCWR, 30,050 trailer tow, B&W RVK3600
Current: 2014.5 DRV Mobile Suites 38RSSA #6972 - Previous: 2004 MS 36RE3 #1291
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08-25-2016, 03:36 PM
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#31
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Senior Member
Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,837
THOR #1661
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Quote:
Originally Posted by hardinkr
You were absolutely correct in your estimate of pending opening date. In May when you and your wife made your first observation of the building and saw how far along it was, you stated to my wife and I that it would be August before opening. I think you had an unfair advantage on making your estimate with your vast experience in the construction business. You said you got an email from Greg, are you planning another trip to Howe.
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HA yea I was in construction for 35 years or so. I could see they were getting smoke blown up their skirt by their contractor!!!
No trip to Howe, with my overall experience there it would be a "COLD DAY" ! To be honest Fred the Tech took good care of us as much as he could.
Greg sent us a new cooktop that was supposed to be black but was some sort of grey. He is sending us a new top as soon as the correct one comes in. HE has been GREAT to deal with over the years.
One thing I do miss about Howe is our time together and the great entertainment the owner of the local diner provided us!!!
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08-25-2016, 03:41 PM
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#32
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Senior Member
Brand: DRV
Model: 38RSSA
State: Wisconsin
Posts: 341
THOR #3221
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I would think they would. I'm sure they're pretty proud of their new "state-of-the-art" facility! By moving the service area into the new building we were told that's going to free up production space to build even more DRVs.
They're supposed to be working on the building to the east of DRV and just along side the toll road, the "Cruiser RV" place, that way they'll be building only DRVs in the main plant where the service bays used to be. AT least that's what we were told back in April.
Dan
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08-25-2016, 08:05 PM
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#33
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Junior Member
Brand: DRV
Model: 38RSSA
State: South Dakota
Posts: 25
THOR #5242
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We have a warranty service appointment arriving Sept 12th and Ed told me to call the Friday before since they might be in the new building.
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Jeff
2016 38RSSA
2016 F350 PSD dually
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08-26-2016, 02:35 AM
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#34
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Junior Member
Brand: DRV
Model: lx450
State: Illinois
Posts: 2
THOR #2006
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We were scheduled this week for warranty work. Monday morning they informed us we will be in the new bldg. So it is starting up. They have a lot to do yet, but they are working on getting things moved over. The tour does not include the new bldg., or at least this week it did not.
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2013 F450 Lariat LE. Loaded.
2016 lx450 fullhouse
2015 harley trike
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09-03-2016, 02:49 PM
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#35
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Member
Brand: DRV
Model: Dallas
State: Wisconsin
Posts: 57
THOR #2170
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Factory Service
Called 2 weeks ago and never received a call so I emailed. Told the service department is booked until December! Not quite sure how to take that! Was hoping to get some non-warranty work done. I replied stating that was unacceptable....three months! Hardly any way to create a reputation for a new owner.
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09-03-2016, 03:31 PM
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#36
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Senior Member
Brand: DRV
Model: 39TKSB3 "Modified"
State: South Dakota
Posts: 1,837
THOR #1661
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Quote:
Originally Posted by classichammond
Called 2 weeks ago and never received a call so I emailed. Told the service department is booked until December! Not quite sure how to take that! Was hoping to get some non-warranty work done. I replied stating that was unacceptable....three months! Hardly any way to create a reputation for a new owner.
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Don't waste your time with the Factory!!! If you want someone who has MANY years of just woking on DRV's contact Slade at RollingRetreats in ElkCity OK.
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09-09-2016, 01:53 PM
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#37
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Junior Member
Brand: DRV
Model: 36RSSB3
State: South Dakota
Posts: 4
THOR #5142
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We were there for service appointment 8/24 and were very impressed. We arrived the afternoon of 8/23 and were told that they had just started using the building the day before, so mechanics were still getting adjusted to it. Many trips back to old building to get things. The hook ups provided for us were outstanding. Nice cement pads, electric, water, and sewer. We were very impressed. Our visit started with a walk-through with the tech assigned to our unit to review the list of things that we had determined needed attention, and ended with the same walk through to be sure each issue had been addressed. Everything was very professional. We did take advantage of the factory tour while there. Very enlightening. We planned this trip to coincide with our 1 year ownership of the unit and scheduled our return from East Coast to West to go through Howe, IN., with the appointment made back in Feb. Very lucky that the timing had us utilizing the new facility. BTW, the facility will also be doing repairs for another of Thor's subsidiaries that makes Travel Trailers- they are on one side of the facility, DRV on the other. All in all, we were very impressed with our visit there.
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09-09-2016, 02:14 PM
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#38
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Junior Member
Brand: DRV
Model: 36RSSB3
State: South Dakota
Posts: 4
THOR #5142
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I meant to include a couple of pics from our "stay" there:
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09-09-2016, 03:05 PM
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#39
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Junior Member
Brand: DRV
Model: 38RSSA
State: South Dakota
Posts: 25
THOR #5242
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Quote:
Originally Posted by vt3fan
We were there for service appointment 8/24 and were very impressed.
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Glad to hear of your experience as we'll be pulling in Monday afternoon. It's also nice to hear about the full hookups. The sites look pretty nice.
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Jeff
2016 38RSSA
2016 F350 PSD dually
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09-10-2016, 06:24 PM
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#40
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Senior Member
Brand: DRV
Model: 36RSSB3
State: Texas
Posts: 215
THOR #88
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Quote:
If you want someone who has MANY years of just woking on DRV's contact Slade at RollingRetreats in ElkCity OK.
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I was told they are also booked until after the first of the year. Kind of concerns me there are that many DRV units needing warranty work.
__________________
2017 Chevy 3500 DRW 4X4 CC LWB D/A
2016 Mobile Suites 36RSSB3
Comfort Ride 245 Hitch
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