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08-12-2018, 11:03 PM
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#1
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Senior Member
Brand: DRV
Model: 38RSSA
State: Maryland
Posts: 193
THOR #4040
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Level Up Display is blank
Level up display is blank but it still works. Retract works and auto-level works.
Any help would be appreciated.
One fix I saw was to unplug the display for 15 minutes and plug it back in.
If I need to take the display out - has anyone done that. Do you take out the whole panel or just the two screws next to the display.
Any advice or help would be appreciated.
Don
__________________
https://mydrvpictures.shutterfly.com
2016 38RSSA FB Paint, induction cooktop, 3" Risers, solar, 4 batteries, Cheap Heat, MorRyde Steps
2017 F450 Lariat, CC, LB, 6.7, Chrome Pkg. Retrax, TS3 Hitch, 55g aux.tank, 200 psi air system
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08-13-2018, 12:52 AM
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#2
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Senior Member
Brand: Still Looking
Model: Renegade Valencia 38RB
State: California
Posts: 3,497
THOR #3156
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Try doing a manual reset. Hold down the Enter Retract buttons. MAybe that will do it. Good luck
Jerry
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08-13-2018, 01:28 AM
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#3
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Senior Member
Brand: DRV
Model: 38RSSA
State: Maryland
Posts: 193
THOR #4040
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Jerry
I’ll give it a try.
Thanks
Don
__________________
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08-13-2018, 01:45 PM
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#4
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Senior Member
Brand: DRV
Model: 38RSSA
State: Maryland
Posts: 193
THOR #4040
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LevelUp says to do this
We will give this a try.
Good morning,
On the back side of the screen is a 4 pin plug. Unplug that for about 10 mins. Plug it back in and the display should come back. If it does not, then you will need a new touch pad.
Anthony Vega
Customer Service Rep.
Lippert Components
P: 574.537.8900 | F: 574.534.7161
Hours: M-F 8am - 5pm Eastern
__________________
https://mydrvpictures.shutterfly.com
2016 38RSSA FB Paint, induction cooktop, 3" Risers, solar, 4 batteries, Cheap Heat, MorRyde Steps
2017 F450 Lariat, CC, LB, 6.7, Chrome Pkg. Retrax, TS3 Hitch, 55g aux.tank, 200 psi air system
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08-13-2018, 06:29 PM
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#5
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Senior Member
Brand: DRV
Model: 38 RSB3
State: South Dakota
Posts: 2,280
THOR #1658
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Quote:
Originally Posted by DonandPatti
We will give this a try.
Good morning,
On the back side of the screen is a 4 pin plug. Unplug that for about 10 mins. Plug it back in and the display should come back. If it does not, then you will need a new touch pad.
Anthony Vega
Customer Service Rep.
Lippert Components
P: 574.537.8900 | F: 574.534.7161
Hours: M-F 8am - 5pm Eastern
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Thanks for posting up the fix. 
__________________
2016 DRV38RSB3
2015 Ram 3500 Regular Cab DRW CTD Asian trans 410 rear
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08-13-2018, 10:02 PM
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#6
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Senior Member
Brand: DRV
Model: 38RSSA
State: Maryland
Posts: 193
THOR #4040
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Fixed the DISPLAY
Quote:
Originally Posted by DonandPatti
Level up display is blank but it still works. Retract works and auto-level works.
Any help would be appreciated.
One fix I saw was to unplug the display for 15 minutes and plug it back in.
If I need to take the display out - has anyone done that. Do you take out the whole panel or just the two screws next to the display.
Any advice or help would be appreciated.
Don
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I reached in thru the battery area and unplugged the white plug from the back of the display. Really the only plug. Unplugged it for about 10 minutes -- plugged it back in-- and presto -- the display is back working.
Thanks Lippert for the support help. 
Don
__________________
https://mydrvpictures.shutterfly.com
2016 38RSSA FB Paint, induction cooktop, 3" Risers, solar, 4 batteries, Cheap Heat, MorRyde Steps
2017 F450 Lariat, CC, LB, 6.7, Chrome Pkg. Retrax, TS3 Hitch, 55g aux.tank, 200 psi air system
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08-14-2018, 12:15 PM
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#7
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Senior Member
Brand: DRV
Model: 39RESB3
State: Florida
Posts: 240
THOR #5499
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Nice to know that fixed your problem and a future fix for others as well.
__________________
Joe & Dottie Allen
2014 Mobile Suites Estates 39RESB3
2014 Ford F-450 DRW
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08-14-2018, 07:59 PM
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#8
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Junior Member
Brand: Heartland
Model: DRV rssa
State: South Dakota
Posts: 14
THOR #1691
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Thank you very much. Mine died last week and thought I was going to need a new panel. I really didn't think it would work. It was very nice of you to post the fix. Thank you again.
__________________
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