Thor recall iota its-50r transfer switch why drv has not??

[CHUCK_SNOW]

MY IOTA ITS 50R AUTO TRANSFER SWITCH JUST over week shorted out do to buss bar inside of switch. Thor has a recall on them NHTSA RECALL NO. 12V-516. BUT DRV WILL NOT REPLACE OR RECALL them Why? Last week did not need to happen if DRV/Thor would have recall our unit like the following has THOR, JAYCO ,keystone and other. When will DRV/THOR Recall ours when someone gets HURT? THOR and DRV do the right thing for us DRV owners RECAll other units to.... I lost my TVs and Convection/microwave and all must us it filled our DRV with smoke. This did not need to have happen at all if DRV/Thor would have recall them. this repair going be over $2000. Thanks THOR and DRV for all YOUR help.. I did call DRV they said they can not help they do not make the rules sorry. Maybe after someone DIES they change the rules..

[CHUCK_SNOW]

here Pic.

[CHUCK_SNOW]

here recall from THor units

[CHUCK_SNOW]

https://static.nhtsa.gov/odi/rcl/201...5V561-7087.pdf

[CHUCK_SNOW]

here keystone recall

[Bob Denman]

I think that you should contact HHTSA, and ask them why Thor/DRV isn't complying with the recall...
Good luck!

(And welcome to the Forum! )

[CHUCK_SNOW]

I sent a complaint to HHTSA today My complaint number is 11101064. So I hope to hear something..

[Bob Denman]

Please let us know what happens next.

[CHUCK_SNOW]

I just now call them and its a 72 HOUR wait before the call you or do anything. so waiting game..

[MS60ocb]

Originally Posted by CHUCK_SNOW

MY IOTA ITS 50R AUTO TRANSFER SWITCH JUST over week shorted out do to buss bar inside of switch. Thor has a recall on them NHTSA RECALL NO. 12V-516. BUT DRV WILL NOT REPLACE OR RECALL them Why? .

As I read post, I was wondering what is the period time of this problem? Is my unit which was built in Oct 2015 included.
I did a search and found the Recall notice goes back to 2012.


IOTA model ITS-50r Transfer Switch recall


I do know transfer switch is buried behind all the Furnace Duct, some electrical cables and gas line so I would have to rely on DRV model & S/n supplied.
Clay 2016 MS 38PS3 #8120

[wingnut60]

So, being ignorant of what transfer switch is inside my '15 38RSSA--is it an IOTA ITS-50R? Or some other brand?
Thanks,
Joe

[rynosback]

I would have to think if the manufacture who made this switch said that there was or could be a defect on a part made between certain dates. It should not mater what RV builder used the part. Kinda like the toccata airbag recalls, they span many year make and model.

[rynosback]

Originally Posted by CHUCK_SNOW

here Pic.

WOW, luckily there was not a larger fire.

[CHUCK_SNOW]

Originally Posted by rynosback

I would have to think if the manufacture who made this switch said that there was or could be a defect on a part made between certain dates. It should not mater what RV builder used the part. Kinda like the toccata airbag recalls, they span many year make and model.

no thats not correct i ask that question to the NHTSA They said it is up to each manufacture to tell what units has those in them. and there is the problem they do not know what units they put them in and what unit have some different.

toccata airbag recalls they know what car has them in them.

[CHUCK_SNOW]

Originally Posted by rynosback

WOW, luckily there was not a larger fire.

Yes we got woke up 1am to smoke and tv and other devices going on and off do to hot neutral leg do to the transfer switch shorting out. What a night..

[CHUCK_SNOW]

Originally Posted by rynosback

I would have to think if the manufacture who made this switch said that there was or could be a defect on a part made between certain dates. It should not mater what RV builder used the part. Kinda like the toccata airbag recalls, they span many year make and model.

Yes back then but my problem is now and both side are saying its not their problem and no recall on your unit so there no problem.

[Bob Denman]

Originally Posted by CHUCK_SNOW

no thats not correct i ask that question to the NHTSA They said it is up to each manufacture to tell what units has those in them. and there is the problem they do not know what units they put them in and what unit have some different.

It should be easy enough to have your Dealer (or any other Dealer as well!); ascertain what you've got in the rig...

[CHUCK_SNOW]

after all this this my last DRV/Thor units. And what sad my wife Friday before this happen talk me into looking at buy a new 2018 DRV. No more they lost a customer for life.. I am only 55 there was to be a lot of DRV in my future but no longer. So Far the repair and replacement is around $1600 that they said no to and would not give me a time of day or listen to when I was pleading my case. So I repair ever thing and done with DRV and THOR product. There are other manufacturers that want my money. my 2012 drv unit will be my last one.

[CHUCK_SNOW]

Originally Posted by Bob Denman

It should be easy enough to have your Dealer (or any other Dealer as well!); ascertain what you've got in the rig...

It all in my paper work showing DRV install it and they will not do anything your not on the recall list is all I got from them and have a great day. that was from their two warranty managers of DRV.

[CHUCK_SNOW]

just think of all those ticking time bomb out there waiting to go up in smoke like my did about 6 years later and DRV and THor knows about this problem Thor sent out recall for all their other brands but not DRV as I shown above..