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Old 09-13-2018, 11:51 PM   #1
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Brand: Thor Motor Coach
Model: ACE
State: New York
Posts: 1
Greetings from NY - 2018 ACE

Hi,

We are RV newbies, and just purchased our first motorhome, a 2018 ACE 27.2.
The hplan is to use it to travel the U.S. once I'm retired in a few years.

We've had an arduous time from before we even purchased the unit. Guess where....yup, Camping World. After buying it, 2 months after begging to take our money, we've had 2 camping trips thus far.

We were thinking about the Good Sam Extended Service Plan. The pricing was a joke, $8,000 for 7 years! Actually not really 7 years if you consider the chassis manufacturer warranty is 3, the PowerTrain is 5yrs, & the roof is 12, you're only getting about 3 or so years coverage.

Our 2nd trip out, we saw liquid leaking and smoke coming from under the motorhome. We called Good Sam & said a few things we thought it could be.
They would NOT come out to diagnose the issue. We had to call a mobile RV guy to diagnose it, $100 later. One of the hydraulic lines for the leveling jacks got torn by friction and poor design. Thank goodness Thor said they'd cover it we had it fixed locally by a line fabricator.

After that one experience with Good Sam, we will NOT be purchasing their plan. Like someone else noted, save the money in an RV account and you'll be able to pay for repairs on your own. That plus the great advise you will get here and with other owners, if you're mechanically incliined, I'd expect that'd be the best 'insurance' plan.

I'm glad we found this forum, there's so much to learn.

Stacy
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Old 09-14-2018, 12:24 AM   #2
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Brand: Thor Motor Coach
Model: Axis 24.1
State: Michigan
Posts: 6,556
Well congratulations on the new coach and welcome to the forums here.
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Old 09-14-2018, 01:09 AM   #3
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Brand: Thor Motor Coach
Model: Majestic 23A
State: Virginia
Posts: 13
Welcome to the Thor forums! If I had infinite dollars I would buy an ACE 27.2 today! Enjoy the journey.
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Old 09-14-2018, 01:26 AM   #4
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Brand: Thor Motor Coach
Model: Freedom Elite24FE
State: Missouri
Posts: 121
Congratulations on the new coach! Welcome to our group!
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Old 09-14-2018, 07:20 PM   #5
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Brand: Thor Motor Coach
Model: Outlaw 29H
State: New York
Posts: 5,838
We're glad that you found us!
Where in New York are you?
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Old 09-15-2018, 12:09 AM   #6
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Brand: Thor Motor Coach
Model: Axis 25.4
State: Tennessee
Posts: 146
Greetings from Tennessee!
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Old 09-16-2018, 01:50 PM   #7
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Brand: Thor Motor Coach
Model: Outlaw 29H
State: New York
Posts: 5,838
Quote:
Originally Posted by mikebreeze View Post
Welcome to the Thor forums! If I had infinite dollars I would buy an ACE 27.2 today! Enjoy the journey.
If I had "infinite dollars": I still bet that I could spend ALL of it!
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