Is the motor running, but the shade does not go up? Or is the motor not running? There was a recall for some models for when the motor runs but the shade won't go up. The fix is to put a pan head screw through the tube and into the plastic gear inside. you need to remove the motor to measure the correct place for the screw. I did this to mine because the recall did not extend to our model, even though I had emailed Thor to make them aware that our shade unrolled going down the highway at around 60 mph. Kinda scary.
Mike
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Vicki and Mike, Aria 3901- The Wined Up Bus, towing 16 Jeep JKUR.
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