I'm probably stating the obvious but have you called your dealer's service department? You should still (hopefully) be under warranty just in case that's on your mind. If you are already travelling, and too far from the selling dealer, you could call Thor Customer Care and they may have some insight to the problem.
Good luck on the fix and when it is repaired you might report back with what was found/done just in case it happens to someone else.
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Ed & Robin Lively
with Nina, Kitt, and Mickey
2016 Thor Synergy TT24 (a.k.a "Ming")
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