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Old 05-22-2019, 12:46 AM   #1
Junior Member
 
Brand: Thor Motor Coach
State: Florida
Posts: 3
THOR #12106
Quantum RQ29 house batteries

Had the RV for 11 months. House batteries not holding charge. Repair shop confirms that I batteries will not hold charge. Thor says will not cover. What is best approach. I will install new batteries, but since the RV is still under warranty why won’t Thor take ownership of the problem.
Wondering if others have had same problem?

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Old 05-22-2019, 02:17 AM   #2
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Brand: Thor Motor Coach
Model: Hurricane 31S
State: Texas
Posts: 4,178
THOR #6411
If dealers do not keep a coach on shore power or service the batteries every 30 days, the batteries will be damaged by sitting on the lot. Thor MC dealer agreement states that the coach will be fully charged and the batteries service every 30 days which you should also do. It is your dealer fault not Thor Motor Coach. During your PDI you should have demanded a battery load check before leaving the lot. That is the only to know you have good batteries to start with. Most of us have learned that lesson the hard way.
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Old 05-22-2019, 12:15 PM   #3
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Brand: Thor Motor Coach
Model: THOR Chateua 35SF
State: Florida
Posts: 5,850
THOR #11130
The batteries may carry their own warranty...most have a 1 or 2 year "free replacement" period. If you can determine the brand and find a dealer that carries that brand...maybe they will replace them. It would depend on how they qualify the "in service" date.
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Old 05-22-2019, 05:15 PM   #4
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Brand: Thor Motor Coach
Model: Forest River Forester 235
State: Indiana
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THOR #6826
But most battery warranties exclude damage due to misuse or neglect. They can tell if it’s sulfated. That said, some will replace anyway as a goodwill gesture and to avoid an argument. My OE house (and chassis) batteries lasted nearly 4 years with the chassis failing first.
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Old 05-22-2019, 09:52 PM   #5
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Brand: Thor Motor Coach
State: Florida
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Quantum RQ 29 House Batteries

Thanks. I will buy new batteries. Not worth the effort and aggravation of dealing with CW. Been there done that!
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Old 05-22-2019, 09:55 PM   #6
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Brand: Thor Motor Coach
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Thanks for the information. I will buy new batteries. Not worth the effort and aggravation of dealing with CW. Been there done that..
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Old 05-23-2019, 12:54 AM   #7
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Brand: Thor Motor Coach
State: Michigan
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THOR #13849
I just replaced mine and there was not one sticker on the batteries, i guess thor didn't want you to know what they were?
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Old 05-23-2019, 01:39 AM   #8
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Originally Posted by Manny's thor View Post
Thanks. I will buy new batteries. Not worth the effort and aggravation of dealing with CW. Been there done that!


That’s what I’d do!
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