You need to contact your dealer to them order one for you. Back in 2018 when we bought our Class C, it did not have a roof ladder on the back of the coach. I went back and looked at the original specs and for my model is was supposed to have a rear roof ladder. I went back to my dealership and had them order one. They got it and called me to say they could not attach it correctly and did not install it. When I went to pick it up, I discovered the shop did install it and never told the salesman.
I have since traded it in back in 2022 for our current 2022 Thor Miramar.
Paul
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