Go Back   Thor Forums > Thor Community Forums > Thor Owners Community Discussions
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 07-07-2017, 01:21 PM   #1
MSK
Junior Member
 
Brand: Thor Motor Coach
Model: Palazzo 37.4 Former ACE30
State: Pennsylvania
Posts: 23
THOR #1590
Thor 2014 ACE 30.1 Radio Reception

The multi function radio, CD/DVD player, camera monitor, etc that comes standard in the unit works with the exception of the radio. All of the search and other functions work, but the unit has extremely poor reception in both the AM and FM bands. There is generally some static and the range for reception is extremely short. I've checked the antenna on the outside, but do not know how to access the unit to see if it is properly attached inside, or how to check for continuity in the antenna system. I brought it up with the dealer when it was under warranty, but got a gentle blow off. Any suggestions?
__________________

__________________
MSK is offline   Reply With Quote
Old 07-07-2017, 01:45 PM   #2
Senior Member
 
16ACE27's Avatar
 
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 2,203
THOR #7035
Crappy radio + crappy antenna = poor reception.

Do the obvious check to make sure the antenna connection is properly seated in the back of the radio, You can do this either by pulling the radio out of the front of the dash using the "special tool" to release the catches on either side, or pull the doghouse and lay on your back with your head under the dash to see the back of the radio.

You can help reception by replacing the rubber duck antenna on the roof with this:

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

Which is a screw-off, screw-on replacement for the rubber duck antenna. You will probably notice rust and corrosion on the antenna threaded base: clean that up before putting on the replacement antenna.

Made a big difference on my ACE; still not as good as my other vehicles, but a definite improvement.
__________________

__________________
16ACE27 is online now   Reply With Quote
Old 07-07-2017, 01:48 PM   #3
Senior Member
 
JamieGeek's Avatar
 
Brand: Thor Motor Coach
Model: Axis 24.1
State: Michigan
Posts: 7,689
THOR #1150
Sounds like you'll have to pop the radio out of the dash (look to see if the antenna is even connected to the radio). Not sure which brand/model of radio you have, though.

I've seen two methods of radio removal:
  • One uses two "hoops" (found in the Thor bag). Push the hoops into the holes on the front of the radio and pull it out.
  • The other uses flat pieces of metal (about the size of an Emory board). These push into two holes on either side of the radio (they release a catch, then the radio can be pulled out)
__________________
2014 Thor Axis 24.1
2018 Chevy Bolt
blog - https://spareelectrons.wordpress.com/
JamieGeek is offline   Reply With Quote
Old 07-07-2017, 02:41 PM   #4
MSK
Junior Member
 
Brand: Thor Motor Coach
Model: Palazzo 37.4 Former ACE30
State: Pennsylvania
Posts: 23
THOR #1590
Thanks

Thanks to both of you for responding. I was at a loss as to how to access the radio, but I'll try the methods that you have proposed. I was also planning on replacing the antenna, so thanks for the recommendation. I'm headed out on a non-RV trip for a couple of months but will attempt these fixes as soon as I can. Again, thanks to both of you.
__________________
MSK is offline   Reply With Quote
Old 07-07-2017, 03:33 PM   #5
Member
 
w6lmj's Avatar
 
Brand: Thor Motor Coach
Model: 2017 Citation 24SR
State: Florida
Posts: 46
THOR #7515
There is a price for being blown off. Name the dealer and let them know that your experience with them was not satisfactory. If they are worth their salt and have a record of your problem with the radio, they may yet replace it or care for the problem.
__________________
w6lmj is offline   Reply With Quote
Old 07-07-2017, 04:58 PM   #6
Senior Member
 
dstankov's Avatar
 
Brand: Thor Motor Coach
Model: 2015 Challenger 37ND
State: Virginia
Posts: 3,110
THOR #1469
Quote:
Originally Posted by w6lmj View Post
There is a price for being blown off. Name the dealer and let them know that your experience with them was not satisfactory. If they are worth their salt and have a record of your problem with the radio, they may yet replace it or care for the problem.
I would also recommend taking 5 minutes and posting a review (good or bad) on RV Service Reviews. Let others know about your service experience with the dealer.
__________________
Dave
US Army (Ret)
Chester, VA
2015 Thor Challenger 37ND
FMCA - F432054
dstankov is offline   Reply With Quote
Old 07-07-2017, 06:36 PM   #7
MSK
Junior Member
 
Brand: Thor Motor Coach
Model: Palazzo 37.4 Former ACE30
State: Pennsylvania
Posts: 23
THOR #1590
Actually I have had pretty good service from this dealer, both before and after, and this is the only area where I wasn't completely satisfied, so I don't really want to call them out over this one problem.

MSK
US Army (ret) also
__________________
MSK is offline   Reply With Quote
Old 07-07-2017, 09:27 PM   #8
Senior Member
 
Hittntherooad's Avatar
 
Brand: Thor Motor Coach
Model: 30.1
State: North Carolina
Posts: 320
THOR #3952
My gps quit on mine. I removed mine and found the antenna connector had come loose. These things bounce and vibrate so you should expect some things will work loose over time. My Jensen had a plastic rectangular trim ring on it. I popped it off and the radio frame was held in by 4 tiny black screws.
__________________
Ace 30.1
Hittntherooad is offline   Reply With Quote
Old 07-07-2017, 10:10 PM   #9
MSK
Junior Member
 
Brand: Thor Motor Coach
Model: Palazzo 37.4 Former ACE30
State: Pennsylvania
Posts: 23
THOR #1590
Thanks.
__________________

__________________
MSK is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 11:04 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2