Thor Motor Coach Issues and Complaints group on Facebook

[Elite Washington]

Originally Posted by pavemike

Maybe Thor should lead the way in the RV industry by including a basic mech/elect tool kit and hardware kit with the purchase of any motorhome. Maybe then, those new to RV purchasing will get the hint, "hey, these things must require a bit of maintenance". For an extra fee, we could get the upgraded kit that comes with stainless steel hardware. That's one of the first things I did, replaced everything I could with stainless. Planned on it prior to purchase.

That’s actually a really good idea. I work in retail banking and for years we always had first time home buyers classes for people. There should be a first time Rvers class

[Bob Denman]

Will there be any testing?

Seriously: this idea does sound pretty darn great!

[EA37TS]

Originally Posted by Elite Washington

That’s actually a really good idea. I work in retail banking and for years we always had first time home buyers classes for people. There should be a first time Rvers class

When I bought my Class C ago the dealer I used held an owners class (6 hours) once a month. They covered all of the basic maintenance topics in a generic format. They also talked about sanitation and winterization of the fresh water system. Owners were provided with a packet of generic info and list of cleaning and maintenance tips. Being experienced I went to get the free lunch and was amazed at what they covered and the people I knew that were becoming first time RV'ers. That dealer held those orientations until they were bought by Camping World.

When we bought the Challenger at a different dealer they did not offer anything close. They did a decent (not great, but decent) prep and after the PDI you were on your own. They are also a Camping World today.

[Old Goat & Grace]

Originally Posted by dcbenny

This says it all read questions you need to answer before joining

OMG! I thought, "Oh, a FB Forum for new Thor owners, but then I got to your post and said, "I'll skip this one."

Thank you for posting that image!

Grace

[alanhenson]

There's no Facebook page titled Newmar, Tiffin or Entegra complaints. Thor seriously needs to get its act together, line many other manufactures because people will remember and when times get lean the quality will survive and the junk will go away. Millennials and some of us Gen Xs are not going to fall for their tricks. The internet reveals all faults. The more you try and hide the worse you look.

[ducksface]

Originally Posted by alanhenson

There's no Facebook page titled Newmar, Tiffin or Entegra complaints. Thor seriously needs to get its act together, line many other manufactures because people will remember and when times get lean the quality will survive and the junk will go away. Millennials and some of us Gen Xs are not going to fall for their tricks. The internet reveals all faults. The more you try and hide the worse you look.

You're far out of line.
A grip on the reality of a Holiday Inn versus Hilton hotel room seems beyond your grasp.

I'm sorry you looked at affordable and expected the Taj mahal.

I could find no graceful to counter you lack of grace.
It seems you don't own a Thor. Why are you here if you don't?

There's a balanced view... And there's vendetta.
I'll suggest a different forum, any different forum, for you.

[halfprice]

Originally Posted by alanhenson

There's no Facebook page titled Newmar, Tiffin or Entegra complaints. Thor seriously needs to get its act together, line many other manufactures because people will remember and when times get lean the quality will survive and the junk will go away. Millennials and some of us Gen Xs are not going to fall for their tricks. The internet reveals all faults. The more you try and hide the worse you look.

Newmar, Tiffin and Entegra are higher end coaches. Most likely not owned by millennials or genx who think they are entitled to everything without working for it

These owners have their problems with their mh but as adults they either fix it themselves or have a dealer fix it no whining or crying

[Beau388]

Ever heard of Camp Newmar? There seems to the 50 or so full hookups in front of the repair facility for owners waiting to have their coaches repaired or being repaired. Entergra only has 28 spaces but they only finish two new coaches a day. Why to you suppose the coaches are there rather at the selling dealer?


Thor makes 40% of all motor coaches built (2018 figures) so it would could assume the have 40% of the problem coaches.


Please remember every Thor Dealer filled out a delivery checklist on the coaches noting the problems on/in the coach. Thor pays the dealer to correct all the noted problems. Most dealers don't want to show you a copy of the checklist because it shows what the dealer paid for the coach. Again if you did not take a test drive with the salesman on board and did not spend one or two nights in the dealers delivery barn prior to leaving the dealers lot - why didn't you? National Indoor RV or MHSRV have such a service as do many other Thor Dealers; so why didn't you buy from them?

[ducksface]

Originally Posted by Beau388

Ever heard of Camp Newmar? There seems to the 50 or so full hookups in front of the repair facility for owners waiting to have their coaches repaired or being repaired. Entergra only has 28 spaces but they only finish two new coaches a day. Why to you suppose the coaches are there rather at the selling dealer?


Thor makes 40% of all motor coaches built (2018 figures) so it would could assume the have 40% of the problem coaches.


Please remember every Thor Dealer filled out a delivery checklist on the coaches noting the problems on/in the coach. Thor pays the dealer to correct all the noted problems. Most dealers don't want to show you a copy of the checklist because it shows what the dealer paid for the coach. Again if you did not take a test drive with the salesman on board and did not spend one or two nights in the dealers delivery barn prior to leaving the dealers lot - why didn't you? National Indoor RV or MHSRV have such a service as do many other Thor Dealers; so why didn't you buy from them?

You're correct but
You're forcing logic onto someone who's only point in the argument is:
'I am weak and uneducatable, wholly unprepared and refuse to take responsibility for the delivery form I signed, the research I didn't do, and my inability to afford a better coach and I'm going to shout these personal failures so you'll think better of me'

[Bob Denman]

Originally Posted by ducksface

You're correct but
You're forcing logic onto someone who's only point in the argument is:
'I am weak and uneducatable, wholly unprepared and refuse to take responsibility for the delivery form I signed, the research I didn't do, and my inability to afford a better coach and I'm going to shout these personal failures so you'll think better of me'

I think that it can be called: "The Victim's Syndrome".

[Bob Denman]

Originally Posted by alanhenson

There's no Facebook page titled Newmar, Tiffin or Entegra complaints. Thor seriously needs to get its act together...

EVERY coach manufacturer has trouble with QC issues. You hear more about the ones from Thor because they sell so many more units.
Check out a Tiffin forum; if you think that I'm lying...

I've been very lucky: my Tiffin has been superb! But it also could have been much less so...

[gmc]

Originally Posted by alanhenson

There's no Facebook page titled Newmar, Tiffin or Entegra complaints. Thor seriously needs to get its act together, line many other manufactures because people will remember and when times get lean the quality will survive and the junk will go away. Millennials and some of us Gen Xs are not going to fall for their tricks. The internet reveals all faults. The more you try and hide the worse you look.

That facebook group is a joke... You need to promise not to say you love your Thor to be able to join. Obviously people not interested in fixing things - just looking to complain. Makes me so glad not to even have a facebook account... More to life than that.
"The internet reveals all faults" - facebook is a big one... lol

And as was pointed out to Alan in another thread - Entegra *IS* a Thor brand... acquired with Jayco.

Does Thor have issues - of course... Does every other brand? absolutely...

[Bob Denman]

My favorite observation about FaceBook?

http://www.thorforums.com/forums/att...1&d=1567365438

[Beau388]

Originally Posted by Bob Denman

My favorite observation about FaceBook?

http://www.thorforums.com/forums/att...1&d=1567365438

[Elite Washington]

So the reason why someone hasn’t created. FB account regarding a Tiffin or something is because unless you bought used they spent 200k or more for their coach. Now not to disparage someone for spending 60 to 100k for an RV because we are in that group as well and that’s a ton of money. But I would venture to say someone that paid 500k for a tiffin has more important things to do then create a FB hate group. If i had the coin to spend 500k on a RV then j wouldn’t be bothered by 1k here or There.

[Muggs]

I like my relatively cheap Thor Vegas. Without even considering it entry level price point, it meets our requirements and continues to perform effectively.

Should I say that on the FB group or in reply to an issue I get flamed. Should I offer any suggestion I get flamed. If I state the need to pay attention to checking unit I get flamed. Seems like more of a "cry closet" when Clinton was not elected.

On the other hand, this forum is generaly more prone to people offering usable suggestions. People here tend to be the type to get through isdues istead of sitting whining and feeling sorry for themselves. This forum has offered corrections, modifications and insights along with a positive get it done mentality.

The difference between the 2 groups loosely mirrors current society.

As I post this, I am waiting on storm to turn. If it stays west, we will head to Alabama with RV and racecar. The racecar interior will be used for storage of important items since we have a mobile home here. Our south house is clear of storm.

[wrapped]

WELL said Muggs, I'll stay here and offer help whenever I can,and ask for help when needed

[Bob Denman]

Originally Posted by Elite Washington

So the reason why someone hasn’t created. FB account regarding a Tiffin or something is because unless you bought used they spent 200k or more for their coach. Now not to disparage someone for spending 60 to 100k for an RV because we are in that group as well and that’s a ton of money. But I would venture to say someone that paid 500k for a tiffin has more important things to do then create a FB hate group. If i had the coin to spend 500k on a RV then j wouldn’t be bothered by 1k here or There.

Spending lots of money is no guarantee of limitless "Beer & Skittles"...
I've seen posts about one of their big Class A rigs (It might have been the Bus...), that was so completely compromised by a problematic chassis; that they had to take it back, and build a new one for the customer...

[Squerly]

Originally Posted by Bob Denman

Spending lots of money is no guarantee of limitless "Beer & Skittles"...

Very true. I've driven Mercedes Bendz cars for the last 25 years, always loved the quality. The last one was a ML350 Bluetec 4-Matic. Absolutely the worst POS I've ever bought.

Every company has their issues, it's the law of averages. It's how the company handles those issues (and their customers) that matters.

[Elite Washington]

Originally Posted by Bob Denman

Spending lots of money is no guarantee of limitless "Beer & Skittles"...
I've seen posts about one of their big Class A rigs (It might have been the Bus...), that was so completely compromised by a problematic chassis; that they had to take it back, and build a new one for the customer...

Haha oh man ruined my dream of beer and skittles. Oh you are right I don’t think just because you paid more you get better quality. You just have more expensive things when they fail. I just don’t see the point of the FB page. If you can’t offer answers or help what’s the point.