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Old 05-15-2018, 05:23 PM   #1
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Brand: Thor Motor Coach
Model: Vegas 27.7
State: California
Posts: 177
Thor's assembly practices summed up in one single picture...

I took a ton of pictures of all the messed up stuff on our '18 Vegas, I ran across this one just now and think it says it all...






Maybe this would be a good place to share other interesting/disappointing/horrifying/inexcusable/funny pictures of things you've found on your Thor. I'm sure we could fill a few pages with pictures of extra screws alone!
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Old 05-15-2018, 05:35 PM   #2
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How about a bolt missing from a handle used to lower the patio/ramp?


http://www.thorforums.com/forums/att...1&d=1526405653
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Old 05-15-2018, 05:46 PM   #3
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Quote:
Originally Posted by Bob Denman View Post
How about a bolt missing from a handle used to lower the patio/ramp?


http://www.thorforums.com/forums/att...1&d=1526405653
Hahahaha! Perfect! That seems totally legit. I'd be proud to stand behind that install if that was my job. Not.

Like the generator pipe hanger, I like the fact that there's not even an attempt at putting a fastener on it. No hole, nothing. Nice.
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Old 05-15-2018, 05:52 PM   #4
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What if they allowed the Production Line Managers to shoot about two of the worst assemblers each day?
How long do you think it would take, for the rest of them to realize that it's getting pretty serious?
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Old 05-15-2018, 06:56 PM   #5
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What if they allowed the Production Line Managers to shoot about two of the worst assemblers each day?
How long do you think it would take, for the rest of them to realize that it's getting pretty serious?
They'd wind up shooting someone in the offices next door: Thor Quality Control hard at work! LOL!
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Old 05-15-2018, 06:57 PM   #6
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I did not get the picture GM Tech. How about glue left all over the ceiling?

Hinges under bed for wiring access door stripped out of (wood(?))
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Old 05-15-2018, 07:16 PM   #7
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What if they allowed the Production Line Managers to shoot about two of the worst assemblers each day?
How long do you think it would take, for the rest of them to realize that it's getting pretty serious?
I've been in business for over forty years, some small and some large. My experience has been that when there are quality problems like we have with Thor, fault falls on the back of the company. There are bad employees and we all make mistakes but Thor is a perfect example of poor management. Probably starts at the top and runs down hill. Just my humble opinion, what ever that is worth.
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Old 05-15-2018, 07:25 PM   #8
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Perhaps we need to cull the herd of managers also?
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Old 05-15-2018, 07:57 PM   #9
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OMG.......Please don't get me started about Thors fantastic quality inspection work.....
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Old 05-15-2018, 07:59 PM   #10
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Quote:
Originally Posted by gmtech16450yz View Post
I took a ton of pictures of all the messed up stuff on our '18 Vegas, I ran across this one just now and think it says it all...






Maybe this would be a good place to share other interesting/disappointing/horrifying/inexcusable/funny pictures of things you've found on your Thor. I'm sure we could fill a few pages with pictures of extra screws alone!
That's weird because I just replaced the bolt that held the hanger on my generator exhaust, for the 2nd time. This time I installed 2 screws/bolts.
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Old 05-15-2018, 09:15 PM   #11
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OEM specs call for staples...not screws or bolts! You've voided your warranty!!
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Old 05-15-2018, 09:44 PM   #12
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When we took the Thor tours last summer, the guide told us they would hire 500 breathing people tomorrow if they walked in the door. Every place you drove past in Elkhart had the same signs out front. The workers know they will not be let go so they don't care at all.
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Old 05-16-2018, 04:39 PM   #13
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Model: ACE 30.4
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Originally Posted by The Gritz Carlton View Post
OEM specs call for staples...not screws or bolts! You've voided your warranty!!


I needed that laugh
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Old 05-16-2018, 06:22 PM   #14
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There is a facebook page for Thor owners trying to get warranty help from Thor. If you want to join, maybe we can pressure Thor to respond to the bad quality issues..... No, not holding my breath!

https://www.facebook.com/groups/1801...31887/?fref=nf
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Old 05-16-2018, 06:38 PM   #15
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Model: Challenger 37TB
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They forgot to finish mine!!!!
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Old 05-16-2018, 08:32 PM   #16
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Brand: Thor Motor Coach
Model: ACE 30.1
State: Colorado
Posts: 245
Finish carpentry with a SawsAll....

First picture is the edge of our slide after we removed the couch to replace it with RecPro recliners. We covered it (and the face of the slide) with some hardwood.

Second is under the bathroom cabinet where the wiring from the control center comes down through the wall and off to wherever the wiring goes. This is a hidden space, but reflects a general antipathy to quality.
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Old 05-16-2018, 11:40 PM   #17
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The first two weeks I owned my new Synergy last year I started taking pictures of the construction flaws in this new Thor. After 35 pictures, I just gave up. But the most annoying thing was finding old dirty rags in the enclosed compartment where my gas on demand water heater was located. A real potential fire hazard.
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Old 05-17-2018, 12:00 AM   #18
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Model: Four Winds 26B
State: Indiana
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They built mine on the wrong chassis... but that pales in comparison to the 172 other things wrong. Everything from the bathroom wall only half installed, the dinette bench seats collapsing due to split wood during screw installation, missing screws from the bench construction furthering the failure of both bench seats, plumbing that fell apart due to never being final tightened, water feed lines leaking due to same issue as the drains, bare wire shorts, bathroom door installed crooked then reinstalled where it no longer opens / closes, slide seals are peal and stick separating on the slides, the inside slide seals fell off due to improper installation, heat pads fell off both tanks due to lack of tape adhesion, fantastic fan vent came apart during travel due to incorrect installation, furnace duct work not connected to vents, a/c cold air return isolater not properly installed, warped cabinet doors, oh yeah and the kitchen cabinet shelf cut to narrow that fell out, and the list goes on and on and on and on... I've had numerous calls from different Thor representatives but they would not agree to fix all issues... only enough they felt would appease me. My travels last year resulted in a net loss of over $1 million in verifiable sales and I'm once again traveling this year and hoping to break that record this year when others ask about my Thor.

Oh yeah and the icing on the cake was when they agreed to fix the manufacturing defective fresh water tank that had finger size holes in the product but was still installed and released to the dealer. I showed up for my appointment and they changed their mind and refused to release the tank to the repair facility, then they said ok maybe we will, then changed their mind a second time because they didn't want to pull one from the assembly line even though I was waiting with my unit torn apart at the repair facility in Wakarusa Indiana..... That is quality Management... at it's worst!
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Old 05-17-2018, 12:39 AM   #19
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Model: SOB
State: Oregon
Posts: 440
I am just continually amazed.....
And I thought that our former coach (a '99 Infinity 34-H) was lacking quality controls both in build and components....
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Old 05-17-2018, 01:39 AM   #20
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Model: Challenger 37LX
State: Arizona
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This is the shower drain. This is how it looked after I took my first shower in my new Challenger, dressed, went outside and saw water running out of the basement.
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