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Old 07-01-2019, 06:28 PM   #1
Senior Member
 
Brand: Thor Motor Coach
Model: Hurricane 34J
State: Florida
Posts: 189
THOR #14384
TriMark Door Handles - Please submit failures !

The Trimark 1650 door lock failed on our RV. My RV is a 2017. We stopped to get gas, I got out and it worked fine, filled the RV up and went to leave and the striker on the door latch had failed.

If that has happened to you please go to this website and file a complaint, perhaps they will recall them.

https://www-odi.nhtsa.dot.gov/VehicleComplaint/?

This is the second one I have had break on a newer RV (less than 3 years old) and I witnessed one fail for the camper next to me on a 3 year old RV last month. These things are total trash.

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Old 07-01-2019, 06:45 PM   #2
I Think We're Lost!
 
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
I seem to recall seeing posts in here about them selling replacement parts that have been upgraded...
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Old 07-01-2019, 06:58 PM   #3
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Brand: Thor Motor Coach
Model: Hurricane 34J
State: Florida
Posts: 189
THOR #14384
Quote:
Originally Posted by Bob Denman View Post
I seem to recall seeing posts in here about them selling replacement parts that have been upgraded...
I bought the upgraded part, with a steel instead of zinc potmetal striker. However they still sell the inferior part and it is on 99% of RV's that have a trimark handle. Someone is going to burn to death because of this $5 business decision. If that happens I hope the CEO of Trimark gets the chair.
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Old 07-01-2019, 09:49 PM   #4
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Brand: Thor Motor Coach
Model: Axis 27.7
State: Pennsylvania
Posts: 165
THOR #12085
I spoke to Trimark last year. Of course they will not acknowledge the design defect, but will offer to sell you the steel striker that is the fix.

The phone person told me they had no complaints! When I mentioned someone in their Legal department might want to search some of the forums, like this one, it was dismissed.

It is sad, but it appears that only a tragedy might force Trimark to do the right thing.
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Old 07-01-2019, 10:08 PM   #5
I Think We're Lost!
 
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
You're probably right...
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