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12-12-2017, 02:06 PM
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#1
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Senior Member
Brand: Thor Motor Coach
Model: 2014 Windsport 34f
State: Alabama
Posts: 295
THOR #6507
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2018 ACE 29.3 Roof Leaking
I am asking this question for a friend. His DW saw water on floor in bathroom. Further investigation revealed water inside light fixture. CW advised them that Thor will not repair because roof does not have one year warranty, only 90 days.
Is this true, only 90 days warranty on roof.
__________________
Rick & Jan
with Lilly (Most Active Dog) & Mattie (Laziest Dog in the World)
Wally: 2014 Thor Windsport 34f
Toad: (Wally One) 2014 Fiat 500L Trekking (4 Down)
"Welcome to our front porch"
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12-12-2017, 02:33 PM
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#2
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Senior Member
Brand: Thor Motor Coach
Model: 22FE
State: New York
Posts: 373
THOR #5330
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I noticed you have a LOGO stating US Army Retired. How many years did you serve and where abouts?
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12-12-2017, 02:42 PM
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#3
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Senior Member
Brand: Thor Motor Coach
Model: ACE
State: Georgia
Posts: 214
THOR #9143
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Quote:
Originally Posted by cpmath
I noticed you have a LOGO stating US Army Retired. How many years did you serve and where abouts?
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Will knowing this help stop his leak?
__________________
Ours is a 2018 THOR ACE 29.3
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12-12-2017, 02:44 PM
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#4
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Senior Member
Brand: Thor Motor Coach
Model: 2014 Windsport 34f
State: Alabama
Posts: 295
THOR #6507
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20 years Military Police
Ft Bragg - 8 years
Enewetak Atoll - 1 year
Army Recruiter - Detroit 3 years
Greece - 2 years
Italy - 1 year
Ft Benning - 3 years
Augsburg Germany - 2 years
__________________
Rick & Jan
with Lilly (Most Active Dog) & Mattie (Laziest Dog in the World)
Wally: 2014 Thor Windsport 34f
Toad: (Wally One) 2014 Fiat 500L Trekking (4 Down)
"Welcome to our front porch"
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12-12-2017, 02:53 PM
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#5
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Senior Member
Brand: Thor Motor Coach
Model: ACE
State: Georgia
Posts: 214
THOR #9143
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Quote:
Originally Posted by rickymac
I am asking this question for a friend. His DW saw water on floor in bathroom. Further investigation revealed water inside light fixture. CW advised them that Thor will not repair because roof does not have one year warranty, only 90 days.
Is this true, only 90 days warranty on roof.
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I'm sure they will find a way to pass the buck if we ever need it but our unit has paperwork stating the roof has a 12 year warranty.
I'm sure that's only to say it will not fall down around our ears for 12 years. Water leaks may be the one thing not covered.
Seriously, it will be best for the coach if someone will go up and start sealing around not only over the bath but all cutouts. Leak could be coming in at one location and taking the path of least resistance.
And THANK YOU Sir for your service.
__________________
Ours is a 2018 THOR ACE 29.3
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12-12-2017, 03:13 PM
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#6
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Senior Member
Brand: Thor Motor Coach
Model: 2014 Windsport 34f
State: Alabama
Posts: 295
THOR #6507
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Thanks Tupelo Kid,
That sounds right. CW did give (sale) my friend caulking to do the job himself or they would do it for several hundred $$$.
I try to do preventive maintenance on my Windsport as often as I can. So far, I love my RV. When I retire a second time, might just live in it full time.
__________________
Rick & Jan
with Lilly (Most Active Dog) & Mattie (Laziest Dog in the World)
Wally: 2014 Thor Windsport 34f
Toad: (Wally One) 2014 Fiat 500L Trekking (4 Down)
"Welcome to our front porch"
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12-12-2017, 05:23 PM
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#7
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Senior Member
Brand: Thor Motor Coach
Model: 22FE
State: New York
Posts: 373
THOR #5330
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Ricky, thanks for your dedication, I salute you.
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12-12-2017, 05:31 PM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: 2014 Windsport 34f
State: Alabama
Posts: 295
THOR #6507
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Well thank you cpmath,
To me this forum feels like a family. We all tend to take care of each other.
I am looking forward to the Thor RALLY in April 2018 - Brooksville, FL
__________________
Rick & Jan
with Lilly (Most Active Dog) & Mattie (Laziest Dog in the World)
Wally: 2014 Thor Windsport 34f
Toad: (Wally One) 2014 Fiat 500L Trekking (4 Down)
"Welcome to our front porch"
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12-12-2017, 05:48 PM
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#9
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Senior Member
Brand: Thor Motor Coach
Model: Gemini 24TX (Formerly)
State: California
Posts: 1,459
THOR #5821
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I believe the TPO roof itself has a 10 or 12 year warrantee, but the sealant used to seal all the roof mounted equipment, and the sealant sealing the front and rear caps is probably what they were referring to with the 90 day warrantee. Our dealer suggests checking, or having checked all the sealant every six to eight months.
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12-12-2017, 06:38 PM
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#10
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Senior Member
Brand: Thor Motor Coach
Model: 2017 Windsport 29M
State: Indiana
Posts: 3,692
THOR #5196
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CW is FOS, the roof is covered under the 12 month warranty!!! CWJust doesn’t want to do the work after the sale, not unusual for them!
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12-12-2017, 08:05 PM
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#11
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Member
Brand: Thor Motor Coach
Model: Vegas 24.1
State: Missouri
Posts: 59
THOR #5711
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We had a couple of small leaks when we first bought our 2017 Vegas. I didn’t want to take the time to take it in so I tried using the flex seal spray on product that you see advertised on TV. It took care of the problems very easily. A can is about $11.00 on Amazon. It beats the hassle of trying to get the dealer to fix it under warranty!
__________________
2017 Thor Vegas 24.1
Safe T Plus, SumoSprings Front and Rear
Hellwig Sway Bars Front and Rear
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12-12-2017, 08:22 PM
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#12
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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As much as it's no fun to have to do the work yourself: it's often easier and better to give it a good "DIY treatment", and leave the dealer out of it***
*** Assuming of course that there is no permanent damage to the inside of the rig!
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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12-12-2017, 10:32 PM
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#13
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Senior Member
Brand: Still Looking
Model: Fleetwood Flair 31E
State: New York
Posts: 323
THOR #2025
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Quote:
Originally Posted by rickymac
I am asking this question for a friend. His DW saw water on floor in bathroom. Further investigation revealed water inside light fixture. CW advised them that Thor will not repair because roof does not have one year warranty, only 90 days.
Is this true, only 90 days warranty on roof.
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Tell your friend to not waste his or her time. Go straight to the top of Camping World headquarters.
I can guarantee you...you will get a call from Camping World in one day.
Ruffle some feathers...
__________________
Always Tinker
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12-12-2017, 11:05 PM
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#14
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Quote:
Originally Posted by rvfigs
Tell your friend to not waste his or her time. Go straight to the top of Camping World headquarters.
I can guarantee you...you will get a call from Camping World in one day.
Ruffle some feathers...
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If you decide to do this: good luck! Please let us know what happens next!
__________________
"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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12-13-2017, 01:01 AM
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#15
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Senior Member
Brand: Thor Motor Coach
Model: Windsport
State: Florida
Posts: 746
THOR #3918
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Quote:
Originally Posted by rickymac
20 years Military Police
Ft Bragg - 8 years
Enewetak Atoll - 1 year
Army Recruiter - Detroit 3 years
Greece - 2 years
Italy - 1 year
Ft Benning - 3 years
Augsburg Germany - 2 years
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Glad your going to the rally look forward to meeting you.
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