2018 Freedom Elite Awning Stopped Working

[Pete'sMH]

Do try retracting it with the generator running. It worked for me. Awning went out perfectly and often just stopped when trying to retract. But would work with higher voltage. That seemed “wrong” to me so talked to the Solera folks and they didn’t seem surprised. They sent me a new motor without any issues and said that probably would take care of it. I never got around to replacing the motor because it worked fine if the coach was plugged in or the gen was running. I traded the coach with the spare motor in one of the cabinets.

[glamperjan]

Awnings take a lot of juice and they will stop if you don't have enough power to bring them back in so definitely have your generator running period or plugged into Shore power.

Originally Posted by Pete'sMH

Do try retracting it with the generator running. It worked for me. Awning went out perfectly and often just stopped when trying to retract. But would work with higher voltage. That seemed “wrong” to me so talked to the Solera folks and they didn’t seem surprised. They sent me a new motor without any issues and said that probably would take care of it. I never got around to replacing the motor because it worked fine if the coach was plugged in or the gen was running. I traded the coach with the spare motor in one of the cabinets.

[Pete'sMH]

I should add that the fellow at Solera explained to me that the gas cylinder on my awning was “trying” to extend which makes the awning extend readily but needed to be compressed when retracting and that is why it would go our well and get stuck going in. FWIW.

[meeced48]

I had a camping trailer with the same type awning as I have not on my Thor Freedom Elite and it quite. On the awning where the motor is there is a little black plug abut about a half an inch long, pop it out and underneath is a bolt, can't remember what size but put a socket on it and turn, all mine was frozen and a few turns the awning worked with the switch If your motor goes out you and lower and close your awning this way but would recommend a drill with the socket on it.

[Air_Force_dude]

I did that but the motor completely shi# the bed. Getting ready to install the new motor.

[Cjh5257]

It happened to me also. Luckily it was under warranty. Needed a new motor

[Nightstar57]

My 2018 chateau awning quit a few weeks ago,after contacting Solera i got some generic answer about the motor being no good,but after following the voltage from the fuse box out i am reading 8.2 volts at the switch..and 0.03 at the motor when the switch is activated.Since no voltage is going to the motor i cannot say it is at fault.I want to replace the switch but all of them online show 4 wires in the back and mine has 6 wires..anyone know where i can find a replacement switch for the 29g ?? Thanks..