Go Back   Thor Forums > Thor Tech Forums > Maintenance and Repair
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 06-18-2014, 09:10 PM   #1
Junior Member
 
Brand: Thor Motor Coach
State: North Carolina
Posts: 10
THOR #894
40RX Tuscany

We purchased our Tuscany in February and it has been in out of the repair shop since. When our large slide is in, the bottom of the slide hits the trim piece attached to the coach, thus is scratching and knocking the paint off of the trim piece and is also popping the end caps on the slide off. It also is loosing the trim piece on the coach. We had one repair facility "fix it" and when we used it the top of the slide out would not come out the whole way, but it wasn't hitting the side of the coach when it was in. So we took it to another repair facility and they "fixed it" so that the top of the slide came out the whole way,but now it is back to hitting the coach again when in. We can't win for loosing. Does anyone have any suggestions or has anyone else ran into this issue before?

Thanks
__________________

__________________
kushiebear is offline   Reply With Quote
Old 06-18-2014, 10:19 PM   #2
Site Team
 
Brand: Crossroads
Model: CF32BL
State: Mississippi
Posts: 913
THOR #121
Call thor see if they have some one in the area that is trained
__________________

__________________
Frank and Janet Henn
2008 CrossRoads CF32Bl pushing a 2007 Dodge 2500
Traveling with Hoover, Rainbow and Sunshine
The wonder Schnauzers
fhenn is offline   Reply With Quote
Old 06-19-2014, 01:43 AM   #3
Junior Member
 
Brand: Thor Motor Coach
State: North Carolina
Posts: 10
THOR #894
We have been working with Thor and their service centers in the area and it still is not fixed...that is my issue. Nobody seems to know how to fix it. The last place worked with Thor Techs and it still isn't fixed.
__________________
kushiebear is offline   Reply With Quote
Old 06-19-2014, 03:04 AM   #4
Moderator Emeritus
 
anaro's Avatar
 
Brand: Crossroads
Model: Zinger ZT26BL
State: North Carolina
Posts: 446
THOR #91
Talk to thor directly, not through the dealership. If necessary, make them take it back to the factory on their dime to repair it
__________________
2014 Chevy Silverado 3500 Duramax SRW
2014 Palomino Sabre 34REQS
2011 Crossroads Zinger 26BL --sold
anaro is offline   Reply With Quote
Old 06-20-2014, 12:12 AM   #5
Moderator Emeritus
 
FW28z's Avatar
 
Brand: Thor Motor Coach
Model: 2011 Four Winds 28Z
State: Michigan
Posts: 1,274
THOR #531
Or insist they send out a factory rep.
__________________
FW28z is offline   Reply With Quote
Old 11-03-2014, 02:48 PM   #6
Member
 
Brand: Thor Motor Coach
Model: 2015 Tuscany 40EX
State: South Dakota
Posts: 47
THOR #1260
we have a new 2015 thor tuscany 40e, the problems are endless. have had it 3 mos water pump went out, now we are stuck with slide outs not working 1 out and ripped of the hidded fix of a ouside bottom side trim that was caulked & 2 are suck all the way in and keeps blowing fuses, waiting for Thor. Generator problems and so many more.
__________________
Nomads is offline   Reply With Quote
Old 11-03-2014, 06:49 PM   #7
Junior Member
 
Brand: Thor Motor Coach
State: North Carolina
Posts: 10
THOR #894
40RX Lemon

We are still waiting for repairs to be done, it has been 8 months, going on 9 months. Thor says they expedite parts, which makes you think they send them asap, well not true. We have been waiting for a new trim piece for a month now. They send some parts and not others. I called them to find out when they are sending parts and they responded that they are waiting for a backordered part. Why not send what you have so at least some of the issues can be fixed. Everytime we get to use it we come back with more problems. This coach is a lemon. It is in the repair shop more than it is in our possession. Thor talks a good talk. Our repair list is never ending. When we spend this kind of money, I expect it to be right. If this were a car, it would have been returned to the dealer. If this were a house, I would be suing the builder.
__________________

__________________
kushiebear is offline   Reply With Quote
Reply

Tags
40rc, slide out, tuscany

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 12:53 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2