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Old 12-23-2018, 04:58 AM   #1
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Brand: Thor Motor Coach
State: Alabama
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Access to generator

Thor 2018 Freedom Elite 26HE.

Having multiple problems with the generator. Will ask about those issues once my main problem is solved. That problem is: the generator is installed so close to the RV's access door that the generator's cover cannot be removed for inspection and problem diagnosis. Have checked to see if the generator can be moved away from the door without success.

Any ideas? Just praying we don't have to take it to CW as we have already been down that bumpy road with other issues.
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Old 12-23-2018, 12:30 PM   #2
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If in warranty, Thor will authorize a shop to perform repair. You do not need to go to CW. If out of warranty, take it where you like. It does sound like some sort of install issue so it won't be an easy fix.
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Old 12-23-2018, 03:28 PM   #3
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Quote:
Originally Posted by nosticks View Post
If in warranty, Thor will authorize a shop to perform repair. You do not need to go to CW. If out of warranty, take it where you like. It does sound like some sort of install issue so it won't be an easy fix.
Thanks for the reply. Just wondering if the generator shop would deal with the install issue or send me to CW to fix that first?
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Old 12-23-2018, 03:41 PM   #4
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If your FE is out of warranty: Camping World should be out of the picture.
If it's a warranty issue: the generator repair shop should be able to contact Thor directly, and sort this out for you.
Good luck!
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Old 12-23-2018, 03:46 PM   #5
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Have you had a chance to look at other 26HE's on dealer lots to see if they all are built that way? (If they are it is unlikely that any dealer will modify it under warranty.)
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Old 12-24-2018, 04:53 AM   #6
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Most gens have a 2 year/2000 hr. Warranty from onan
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