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Old 09-14-2017, 04:32 PM   #1
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Brand: Thor Motor Coach
Model: 2017 Thor Vegas 25.2
State: Indiana
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Call Thor?

I think I read here (can't find it) that I can call Thor and ask for a personalized build sheet for our Vegas if I give them the VIN number. Am I imagining that? Anyone know the number to call?

Thanks,
JB
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Old 09-14-2017, 04:47 PM   #2
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Thor Motorcoach's Customer Care number is 877-855-2867. Personally, I find e-mails work better and faster.
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Old 09-14-2017, 05:13 PM   #3
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Model: Tiffin Wayfarer 24 BW
State: New York
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That's the phone number
(As for Rachel, or Mitchell)
Let me see if I can find Mitch's email... BRB!

EDIT:
His email is:
mjohnson@tmcrv.com
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Old 09-14-2017, 06:37 PM   #4
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Brand: Thor Motor Coach
Model: Chateau 35SD
State: Oklahoma
Posts: 139
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Quote:
Originally Posted by jb1911 View Post
I think I read here (can't find it) that I can call Thor and ask for a personalized build sheet for our Vegas if I give them the VIN number. Am I imagining that? Anyone know the number to call?

Thanks,
JB


I've been emailing Heather (web site) and have been getting great response.
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Old 09-15-2017, 12:59 AM   #5
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Brand: Thor Motor Coach
Model: ACE 30.3
State: Arkansas
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Originally Posted by wenzOmatic View Post
I've been emailing Heather (web site) and have been getting great response.
Presale and while mine has been on order (just arrived at MHSRV today), Heather has been awesome.
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Old 09-17-2017, 12:09 AM   #6
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Brand: Thor Motor Coach
Model: Chateau 35SD
State: Oklahoma
Posts: 139
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Originally Posted by tnedator View Post
Presale and while mine has been on order (just arrived at MHSRV today), Heather has been awesome.


BTW-do you know how long your rig was in the paint shop.
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Old 09-17-2017, 01:30 AM   #7
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Brand: Thor Motor Coach
Model: ACE 30.3
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Originally Posted by wenzOmatic View Post
BTW-do you know how long your rig was in the paint shop.
I don't know exactly, because I didn't get an update between 8/9 and 8/29. I was trying not to bug her every week.

On the 9th, she told me it was due to come off the manufacturing line on the 21st and would go to paint/finish. I checked back with her on the 29th, and she said that it had been released to transportation on the 28th.

What I don't know is whether it actually finished manufacturing and went to finish on the 21st or before or after. If it actually went on the 21st, then it was a week, but that's purely a guess at this point, but I would say probably about right.

Also, since mine is an ACE, there is little or no paint (assuming the bumpers are pre-painted), and it would just be decals and any other painting. Units with actual paint would likely take longer.

What was excruciating was the length of time in transportation waiting for a driver. It was released to transportation on the 28th and got to Texas late on the 14th, two and a half weeks later.
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Old 12-12-2017, 10:49 PM   #8
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Model: ACE
State: Georgia
Posts: 214
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Smile

Looks like I found a nugget but need more.
I know, that's always the way right?
I would like to obtain electrical and plumbing diagrams for my coach.
I've read here (someplace) I can have this info e mailed to me if I provide them with my vin#.
Can I get the e mail from anyone here?
Thanks.
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Old 12-12-2017, 11:20 PM   #9
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 11,756
THOR #8860
Try this one:
mjohnson@tmcrv.com

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