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Old 07-10-2018, 08:46 PM   #1
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Brand: Thor Motor Coach
Model: Ace
State: Virginia
Posts: 8
THOR #9412
Collapsed awning

The awing on my 2017 Thor ace 29.3 collapsed due to water accumulation and bent and twisted beyond repair. I need to get a new rear arm/bracket. I donít know who the manufacturer is or the specific model number for this awning. Does anyone know where I can get the necessary information to order the replacement bracket/arm? And if anyone can recommend a place to get a new arm as well.
Thanks for any help available.
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Old 07-10-2018, 08:50 PM   #2
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State: Arkansas
Posts: 10
THOR #11577
Had to call camping world and I couldnít order just the part I needed. Had to order the complete arm pieces so I just ordered the entire thing. I needed fabric also. $1356. Mine is a 21 ft with lights and electric. The numbers youíll need are on the inside of the arms and the roller tube.
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Old 07-10-2018, 08:51 PM   #3
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Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 2,889
THOR #7035
So you didn't get a "Use and Care" instruction booklet for your awning (as well as all the other appliances in your RV) from your dealer? Something maybe labeled "carefree"?
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Old 07-10-2018, 09:01 PM   #4
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Brand: Thor Motor Coach
Model: Ace
State: Virginia
Posts: 8
THOR #9412
Awning

That is correct. I received a packet with some information but nothing pertaining to the awning at all.
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Old 07-10-2018, 09:53 PM   #5
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Brand: Thor Motor Coach
Model: Hurricane 31S
State: Texas
Posts: 1,460
THOR #6411
Your patio awning is from Carefree of Colorado. It is a Latitude, as are all patio awnings on coaches built in plant 750 since 2015. Parts instruction and maintenance is available from COC online <http://www.carefreeofcolorado.com/products/latitude.html>. The inside of your bedroom cabinet door has a list of all the suppliers (manufactures and distributors) that Thor used in assembling your coach. Your slide topper is Dometic.
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Old 07-10-2018, 09:58 PM   #6
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Brand: Thor Motor Coach
Model: Ace
State: Virginia
Posts: 8
THOR #9412
Awning

Thanks! Thatís what I needed.
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Old 07-10-2018, 10:42 PM   #7
cbd
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State: Alaska
Posts: 7
THOR #6907
When I had a an awning disaster, I called thor gave them my Vin and they gave me the manufacturer and part numbers I needed.
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