Go Back   Thor Forums > Thor Tech Forums > Maintenance and Repair
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 03-29-2017, 10:32 AM   #1
Senior Member
 
Brand: Thor Motor Coach
Model: 37GT
State: Florida
Posts: 809
THOR #5246
CW's Goofy Pricing

We have used a couple different Camping World Stores over the years for purchase/install of some add-ons. Currently we had the Ft. Myers CW store
install a stackable W/D with vent, Winegard Trav'ler DirecTV dish, and a new King jack local antenna. Work was completed at closing time yesterday so we are picking it up today.

Our friends, who also have a Challenger MH, had the same W/D and Winegard dish installed by the same CW store last week. Both of our units have a TV in a slide out which could effect the install, plus their W/D is in a slide out and they were charged extra for that.

When you remove the cost of our King jack and just compare what they were charged for the DirecTV Satellite and W/D (product & labor), to our charges, we were hit up for a few hundred more! I swear dealing with CW is like dealing with a used car lot.

Obviously we will be presenting a copy of their itemized bill along with ours today when we pick up our unit and asking them for an explanation. Maybe the store manager can explain this but I doubt it.
__________________

__________________
Full Time in 2017 Newmar Ventana 4369
pulling a 24' enclosed (Mini Cooper/Harley/Kayak)
(traded 2014 Thor Challenger)
US Army 70-73 Retired LEO
Joe-FL is offline   Reply With Quote
Old 03-30-2017, 02:48 AM   #2
Senior Member
 
Brand: Thor Motor Coach
Model: 37GT
State: Florida
Posts: 809
THOR #5246
UPDATE:
Well it certainly was worthwhile to question those charges. We gave them a copy of our friends itemized bill when we picked up our MH. The rep said he would ask the store manager about it and he left. About 20 minutes later he came back, re-did everything in the computer, and reduced our charges almost $400 to closer mirror what our friends were charged. The only thing close to an explanation was that they were giving us the internet sales prices and still only charging us regular labor, rather than their usual practice of charging $40 more per hour for labor if you are having something installed that is on sale via the internet.

I guess the good news is the tech that did our work did a good job.
__________________
Full Time in 2017 Newmar Ventana 4369
pulling a 24' enclosed (Mini Cooper/Harley/Kayak)
(traded 2014 Thor Challenger)
US Army 70-73 Retired LEO
Joe-FL is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 01:47 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
×