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Old 07-08-2016, 01:21 AM   #1
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Brand: Thor Motor Coach
Model: ACE 29.3
State: New York
Posts: 113
Emergency-Steps

I hit a rock and bent my steps and now they wont go down, does anyone have a fix or do I have to get them replaced? Any one have any idea how much a fix like this will take? Is there a way to turn the step off and I can get a step ladder?
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Old 07-08-2016, 01:50 AM   #2
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Brand: Thor Motor Coach
Model: 2015 Challenger 37ND
State: Virginia
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The steps are manufactured by Lippert Components. Determine which model steps you have and then go to their website and download the appropriate manual. It should give you the location of the wiring and I believe if you unplug the motor, which should be mounted to the steps, that should prevent the steps from trying to go down. As a temporary measure go to an RV dealer and purchase a portable step in the height required.

Were your steps by any chance ones that were under the Lippert recall?
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Old 07-08-2016, 02:02 AM   #3
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Brand: Thor Motor Coach
Model: ACE 29.3
State: New York
Posts: 113
How would I know if they were recalled? I have a ACE 29.3, anyone know what step I have?
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Old 07-08-2016, 02:03 AM   #4
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Brand: Thor Motor Coach
Model: ACE 29.3
State: New York
Posts: 113
I have a 2016 ACE 29.3, anyone know what step I have? How would I know if they were recalled? I hit a rock so I know I bent them.
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Old 07-08-2016, 02:08 AM   #5
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Brand: Thor Motor Coach
Model: ACE 29.3
State: New York
Posts: 113
Do you think its something the dealer can fix or will have to get them replaced? Can I order them from the website?
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Old 07-08-2016, 02:17 AM   #6
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Brand: Thor Motor Coach
Model: Challenger 36TL
State: Texas
Posts: 332
Maybe a few close up pictures some one might see a way to help....
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Old 07-08-2016, 02:17 AM   #7
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Brand: Thor Motor Coach
Model: 2015 Challenger 37ND
State: Virginia
Posts: 3,090
I went back and looked at the step recall and the ACE was not mentioned.

Go to this website and you should be able to identify which step is installed on your coach.

Coach StepĀ®

After identifying the steps then click the manuals tab to get the manual.
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Old 07-10-2016, 05:26 PM   #8
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Brand: Thor Motor Coach
Model: Siesta 24SR
State: Arizona
Posts: 27
Here is the Lippert recall notice.
Thor recall# is RC000111
Attached Files
File Type: pdf Lippert Recall.pdf (28.0 KB, 19 views)
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