Go Back   Thor Forums > Thor Tech Forums > Maintenance and Repair
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 07-29-2015, 07:03 PM   #1
Junior Member
 
Brand: Thor Motor Coach
Model: Freedom Elite 22e
State: Georgia
Posts: 12
THOR #2539
Ford Warranty

Just purchased a new 2016 Thor 22E Class C motor home. Love it. Took it on its first trip last week, chassis A/C went out. Local Ford Dealer says they don't do motor homes. Camping World not yet responded. Any suggestions?
Trainman
__________________

__________________
Trainman is offline   Reply With Quote
Old 07-29-2015, 07:13 PM   #2
Axis/Vegas Enthusiast
 
JamieGeek's Avatar
 
Brand: Thor Motor Coach
Model: Axis 24.1
State: Michigan
Posts: 8,127
THOR #1150
Find a Ford dealer that can handle heavy trucks.
__________________

__________________
2014 Thor Axis 24.1
2018 Chevy Bolt
blog - https://spareelectrons.wordpress.com/
JamieGeek is online now   Reply With Quote
Old 07-29-2015, 11:07 PM   #3
Moderator Emeritus
 
FW28z's Avatar
 
Brand: Thor Motor Coach
Model: 2011 Four Winds 28Z
State: Michigan
Posts: 1,274
THOR #531
Or call Ford Customer Service.
__________________
The only thing that works on a RV is the owner...
FW28z is offline   Reply With Quote
Old 07-30-2015, 01:22 PM   #4
Member
 
Brand: Thor Motor Coach
Model: Axis 24.1
State: Georgia
Posts: 87
THOR #1547
After the first night in our new Axis, we realized that the chassis air wasn't working either(January temps had made it seem like cool air!) We returned to dealer but their air guy(pretty sad) couldn't find the problem and wanted to line us up with Ford next day, with no guarantee we would get the coach back the same day. We were loaded down with everything from our traded 37 footer plus 2 dogs, so not practical!!! We decided to head out on our 2 day trip home and fix when we got back.

The problem we encountered was that Ford would only check their part of the system and Thor only picked up where their part joined Ford's portion. We let Thor know there was a problem and then found an independent mechanic who could and would check the whole system!! Found out Thor had never installed any freon!!! Have since heard others have had same problem. We called Thor from the shop with the estimate, got it approved, paid the bill, and Thor reimbursed us. Easy solution and fixed in several hours!

Though your problem may not be freon, not getting caught between the Ford people and your selling dealer,with long waits at both, might make what we did a better alternative!!
__________________
Happily Retired is offline   Reply With Quote
Old 07-30-2015, 02:33 PM   #5
Junior Member
 
mrnoyb's Avatar
 
Brand: Thor Motor Coach
State: Arizona
Posts: 23
THOR #285
The chassis air is all Ford on the 22E. I would call the Ford Roadside Assistance number #800-241-3673 and request the closest location that can perform warranty repairs on your specific vehicle. Have your VIN number handy.
__________________
2014 Thor Chateau 22E Class C
Ford E-350 SD DRW 158" Chassis w/6.8L V10
mrnoyb is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 08:47 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
×