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11-02-2019, 12:23 PM
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#1
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Junior Member
Brand: Thor Motor Coach
State: Virginia
Posts: 4
THOR #17244
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Super Slide wont retract need help
Hi everyone, we have an 08 Thor Four Winds Mandalay 43A that has 3 slides. We were having an issue with the inverter and found the recall on it so we took it to our local Camping World for the repair. (That was our first mistake) we told CW to make sure the coach was completely level before putting out the slides as the kitchen slide sometimes had issues. Well, what did they do? They put all the slides out without leveling it (we suspect). Ironically the kitchen slide and bedroom came back in but the super slide will not retract! Of course CW is claiming it wasn’t their fault. The super slide has NEVER had an issue with retracting until CW had it for a day. They of course have no idea how to get it back in. When you try to retract it the front comes in but the back doesn’t move at all. Does anyone know how to fix this? Unfortunately CW is the only Thor approved repair shop within a 100 miles of us. To make things worse we were supposed to be heading out on a trip in 4 days and they broke our coach. Any help or advice as to where to get help would be greatly appreciated.
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11-02-2019, 12:36 PM
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#2
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,122
THOR #7035
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They don't know how to fix it???
Why don't they call the manufacturer that they are an authorized service provider for????
Sounds like one of you slide motors has given up the ghost and was probably intermittent before now. Replace the motor and you should be good to go.
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Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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11-02-2019, 01:03 PM
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#3
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
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First, an 08 Four Winds Mandalay, why are you worried about a "Thor Authorized" service center. IMHO you should be more concerned about a reputable service center than an authorized service center. If you are dealing with the old McGeorges, now a Camping World, I wouldn't have them lace my shoes, and I wear slip ons.
I notice you are in Virginia. If you are close to the Richmond area I recommend RV Service of Virginia. They are independent but they will not work with manufacturers warranties. They will work with some extended service plans but not all.
Sorry, but without knowing what slide systems you have on that 11 year old coach I can't really say what the issue is. Like someone else stated it could be a slide motor that is bad.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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11-02-2019, 01:37 PM
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#4
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Junior Member
Brand: Thor Motor Coach
State: Virginia
Posts: 4
THOR #17244
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Why CW
We took it to Camping world for the recall on the inverter. We weren’t having any problems with the slides. This coach has a hydraulic slide system.
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11-02-2019, 01:40 PM
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#5
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Junior Member
Brand: Thor Motor Coach
State: Virginia
Posts: 4
THOR #17244
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They called Thor and even with Thor service couldn’t fix. This is the super slide. The front part of slide will come in but back won’t budge.
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11-02-2019, 03:20 PM
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#6
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Junior Member
Brand: Thor Motor Coach
State: Virginia
Posts: 4
THOR #17244
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Unbelievable!!
Went to camping world to check on our Motorhome. Not only did they mess up the slide but they drove it with the slide half in/out!!! I took a video but it won’t let me upload. CW says it’s not their problem! What do we do?
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11-02-2019, 04:51 PM
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#7
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Senior Member
Brand: Thor Motor Coach
State: Missouri
Posts: 2,324
THOR #6903
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That has to be a hydraulic valve problem, seems a competent fellow or gal could sort it out
If this just happened than I would start at the beginning making sure voltage, fluid, valves, and so on are as they should be
At the same time look for any leaks
Hydraulic slides are the least problematic out there so it has to be fairly simple
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11-02-2019, 05:01 PM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: Citation
State: Texas
Posts: 920
THOR #8139
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Quote:
Originally Posted by HAlouf
They called Thor and even with Thor service couldn’t fix. This is the super slide. The front part of slide will come in but back won’t budge.
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Does the rear of the slide move in or out at all?
One of our hydraulic rams had an internal failure, no back part of the slide movement.
Easy but expensive to have the ram replaced.
I was a telecommunications repairman, coincidences do happen, although rarely.
Hydraulic cylinders are repairable, if that is your problem you might make a deal to pay to fix/repair the cylinder if they pay for the labor
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11-02-2019, 06:23 PM
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#9
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Senior Member
Brand: Thor Motor Coach
Model: Serrano
State: Florida
Posts: 211
THOR #8144
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Okay, so i guess my first question would be why did they have to extend ALL the slides to replace an inverter, especially after you made the comment to them about leveling, etc.? I might be able to understand to extend one slide, probably the bedroom slide, to gain access to the inverter. That thinking might lead me to believe that they really don't know what they are doing, hence they may have helped to create this particular problem.
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11-02-2019, 06:48 PM
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#10
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Senior Member
Brand: Thor Motor Coach
Model: 2016 Hurricane 29M
State: California
Posts: 215
THOR #8249
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Trying to address the problem
Do you have the Operators manual? If not go here: https://www.rvroundtable.com/wp-cont...nersManual.pdf
This gives minimum instructions on running the slides manually. Read carefully and perform even more carefully.
Next, figure out the actual manufacturer for the slide system, then go look about them. I got more from the Lippert (LCI) tech line for my system than I probably would have from Thor.
At this point, it is only half broke, so I'm of the opinion to try to bring the front end back in manually, then get it the heck away from there.
Just trying to help.
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Recie Tyson
2016 Thor Hurricane 29M
Lancaster, CA
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11-09-2019, 10:30 PM
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#11
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Member
Brand: Thor Motor Coach
State: California
Posts: 48
THOR #15490
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[QUOTE=HAlouf;210088]They called Thor and even with Thor service couldn’t fix. This is the super slide. The front part of slide will come in but back won’t
You should be able to unplug the controller and there should be a valve on the lines somewhere you can open so you can push it in. That said being hydrolic it may be either the pump is out on that side or the valve is sticky to reverse it. Someone should be able to figure it out. Need to take to somewhere like a shop that has worked on the hydrolics before an "authorized thor service center" likely hasnt dove that deep before since they dont actually trouble shoot they just replace parts by the book until they get the right one.
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02-21-2021, 07:10 PM
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#12
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Junior Member
Brand: Thor Motor Coach
State: Georgia
Posts: 3
THOR #22273
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I hate to bring an old thread back to life, but I had this exact thing happen yesterday, right down to the front trying to come in but the back wouldn't. I ended up running it in manually (the instructions for that in my manual are incorrect, by the way). I think there's probably a pressure switch that's cutting things out early, and I'd be interested to know where it is so I can carry a spare with me.
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02-22-2021, 01:30 PM
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#13
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Site Team
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,726
THOR #1469
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Quote:
Originally Posted by Jsaund22
I hate to bring an old thread back to life, but I had this exact thing happen yesterday, right down to the front trying to come in but the back wouldn't. I ended up running it in manually (the instructions for that in my manual are incorrect, by the way). I think there's probably a pressure switch that's cutting things out early, and I'd be interested to know where it is so I can carry a spare with me.
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Welcome to the forum. What model RV? There are no pressure switches on Schwintec slide systems. There are controllers, motors and wiring as well as the extend/retract switch.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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02-22-2021, 02:20 PM
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#14
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Junior Member
Brand: Thor Motor Coach
State: Georgia
Posts: 3
THOR #22273
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Quote:
Originally Posted by EA37TS
Welcome to the forum. What model RV? There are no pressure switches on Schwintec slide systems. There are controllers, motors and wiring as well as the extend/retract switch.
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Thanks for the welcome.
I have the exact same make, model, and year as the OP - 2008 Mandalay 43A. The slides are hydraulic, and the pump system is made by Equalizer Systems. Schwintek are electric slides, are they not?
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02-22-2021, 04:28 PM
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#15
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Junior Member
Brand: Thor Motor Coach
State: Georgia
Posts: 3
THOR #22273
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I just spoke to Equalizer Systems - they said that there's a pin switch (small, pushbutton) mounted on the stationary part of the retraction arms. He wasn't sure about whether it was the front or rear arm but he said that's what is responsible for switching over from the hydraulic retraction to the slide locking circuit. I'll look for that switch sometime in the next day or two and update if I find it.
I know these rigs are sort of rare, but if my trouble and resolution can help someone else, it costs me nothing to put it out there.
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02-22-2021, 07:24 PM
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#16
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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I'm sorry to see that you're having trouble with the slides; but welcome to the Forum anyway.
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"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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02-22-2021, 07:37 PM
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#17
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Senior Member
Brand: Thor Motor Coach
Model: 2018 24.1 AXISSIXxSIX
State: Arizona
Posts: 6,762
THOR #13932
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Quote:
Originally Posted by Jsaund22
I
... if my trouble and resolution can help someone else, it costs me nothing to put it out there.
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Thanks.
You are a rarity.
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