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Old 07-14-2018, 01:42 PM   #1
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Brand: Thor Motor Coach
Model: Chateau 31L
State: Florida
Posts: 499
THOR #12189
Question Help Getting Wiring Schematic

Hi,
I have a Thor Chateau 31L and would like the wiring diagram for some work I planned. I went to the manufacturer web site, filled out their Customer Service form and requested the wiring schematic for my coach. It's been a little over three weeks and, so far, nothing.

Did I request it the wrong way? There isn't much room in their form's comment section for asking or explaining things.

Any help appreciated. Thanks.
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Old 07-14-2018, 02:21 PM   #2
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Brand: Thor Motor Coach
Model: Hurricane 35C
State: South Dakota
Posts: 1,132
THOR #3761
Is this the form you used (from the Owners section of the website, Customer Care button?)

Others have called and talked to someone to request their drawings/schematics. They list the "Owners Only" phone number as (877) 855-2867.
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Old 07-14-2018, 02:47 PM   #3
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Brand: Thor Motor Coach
Model: Chateau 31L
State: Florida
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THOR #12189
Quote:
Originally Posted by jpmihalk View Post
Is this the form you used (from the Owners section of the website, Customer Care button?)

Others have called and talked to someone to request their drawings/schematics. They list the "Owners Only" phone number as (877) 855-2867.
Thank you! Yes, that was the form. Thanks much for the number. Will call on Monday. Hopefully they're not too hung over
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Old 07-14-2018, 07:58 PM   #4
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Brand: Thor Motor Coach
Model: 2016 Vegas 25.2
State: Florida
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THOR #1589
When I called Thor customer service to ask for all the schematics, they sent them to me via email in a few days. If it takes a week, call them again. Doubt you will have to do that.
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Old 07-19-2018, 04:00 PM   #5
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Brand: Thor Motor Coach
Model: Chateau 31L
State: Florida
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THOR #12189
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Originally Posted by Mr Sunshine View Post
When I called Thor customer service to ask for all the schematics, they sent them to me via email in a few days. If it takes a week, call them again. Doubt you will have to do that.
You were right. I got them same day.
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