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Old 07-05-2019, 06:35 PM   #1
Junior Member
 
Brand: Thor Motor Coach
Model: Four Winds 24HL
State: Texas
Posts: 17
THOR #15850
High Pointe Microwave trouble

Hi, I'm new to the forum. I have a Four Winds 24HL. It has a High Pointe microwave/convection/grill. Normally when I push a number button like "1" it starts the microwave for one minute. Now, when I push "1" a message pops up that says "food". I've checked the manual and there isn't any reference to this phenomenon. Is the microwave faulty or am I stuck in some mode I don't understand?
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Old 07-05-2019, 06:59 PM   #2
Senior Member
 
Brand: Thor Motor Coach
Model: 22FE
State: New York
Posts: 210
THOR #5330
Look up High Point Customer Service and give them a call. High Point is not a part of Thor MH's.
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Old 07-05-2019, 07:18 PM   #3
Junior Member
 
Brand: Thor Motor Coach
Model: Freedom Elite 30FE
State: Virginia
Posts: 20
THOR #14214
Some microwave models have a built-in 5-minute internal timer as a safety feature preventing the microwave from cooking without food inside, since doing so can cause the unit to overheat.

From a google search on your issue.

If food is placed into the cavity before selecting a cooking sequence, opening and closing the door activates the switch, initiating the 5-minute internal timer. The door latch switch must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" or "Insert Food" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.”
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Old 07-05-2019, 07:32 PM   #4
Junior Member
 
Brand: Thor Motor Coach
Model: Four Winds 24HL
State: Texas
Posts: 17
THOR #15850
Thank You! That was the problem. I had electrical problems the last time out (which I now think were the park's problem) and when I got home everything seems to be working fine except the microwave. But I wasn't opening the door to test it. I was just pushing the button.
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