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Old 07-07-2016, 12:57 AM   #1
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Brand: Thor Motor Coach
Model: Freedom Elite 28H
State: California
Posts: 70
THOR #3559
Hot Water Problems

We are at an RV park on vacation - our first day here. We cannot get any water pressure on the hot water at all in the bathroom in the sink or shower. The kitchen works fine. Any ideas? Looks like we'll be using the park's showers tonight!

It worked fine a month ago on our last trip. All set up and it's not working!

Any ideas or suggestions are welcome!
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Old 07-07-2016, 01:59 AM   #2
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Model: 2016 Axis 24.1
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THOR #1765
First obvious thing is to make sure all the valves are in the correct position. Are you getting hot water at the kitchen sink? I don't know the layout of your coach, but in mine the hot water line comes out of the heater and seperates into two lines. One goes to the kitchen sink and the other to the bathroom. If the kitchen sink has hot water and the bathroom does not, you probably have a clogged line somewhere between where the line separates and the bathroom. If the hot water line to the bathroom sink can be easily disconnected you might try disconnecting it and seeing if you are getting water that far. Also remove the shower head and see if hot water flows. If that does not work, you might have to blow the line out with compressed air.
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Old 07-07-2016, 02:12 AM   #3
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Model: Axis 24.1
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THOR #1150
Follow the lines around the coach and look for a kink.
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Old 07-07-2016, 02:21 AM   #4
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Brand: Thor Motor Coach
Model: Freedom Elite 28H
State: California
Posts: 70
THOR #3559
Hot water problems

Oneil and Jamie - thanks! We will try that. The interesting thing is that on this 28H the galley is in the slideout so we are thinking it's probably a kink in the hot water line or possibly a blockage - very inconvenient timing!

The hot water works on the slideout (kitchen sink) but not in the bathroom shower and sink. Normally, when slideout is closed, there is no water at the kitchen sink but cold water works in bathroom sink and toilet. We are thinking that the slideout is some how kinking the hot water line. We even moved slideout in and waited about 5 minutes, then slid it back out. We removed shower head - nothing but cold water--no water pressure or hot water from hot water side.

Again, we appreciate any and all ideas! We'll be calling Camping World tomorrow morning first thing. We'll let you know when we get it figured out.
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Old 07-07-2016, 05:40 PM   #5
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Brand: Thor Motor Coach
Model: Freedom Elite 28H
State: California
Posts: 70
THOR #3559
Update - Hot water problem

We called Thor technical support and were told that the water should work at the kitchen sink whether the slideout is in or out - and it has never worked with the slideout in. Apparently, there has been a kink or crimp in the water line since delivery of the vehicle 14 months ago. The tech kindly emailed us a schematic diagram of the water system and we think we know where the problem is now.

If you have a Freedom Elite 28H or Thor 28Z make sure your water system is working even with the slideout in. If not, you may have the same issue we are having!
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Old 07-24-2016, 06:36 PM   #6
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Brand: Thor Motor Coach
Model: Freedom Elite 28H
State: California
Posts: 70
THOR #3559
Thumbs up Problem Solved and Alert to 28H and 28Z Owners

We finally got a chance to take a look at the plumbing and it was quickly resolved. First of all, the slideout was out, we pulled the kitchen drawers out and could clearly see there was a very bad kink/crimp in the hot water connection. It appears that sliding in and out was causing the problem, which had been going on since we bought the 28H May 2015.

Alert! If you own a 28H or 28Z or any other model with the slideout galley, be aware that you could have a similar issue. Thor Technical Support told us that hot water should be available even if the slide is "in," which was never the case since vehicle delivery last year. If you are having similar problems, take the slide out and remove the drawers so you can view the plumbing.

Thanks to everyone that replied to our original post. Thor Technical Support was great - they did email us a schematic drawing of the water system which was very helpful.
We're ready for the next trip!
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