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Old 11-29-2018, 10:43 PM   #1
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Brand: Thor Motor Coach
Model: Challenger 37TB
State: Kentucky
Posts: 1,032
THOR #1020
Credit where credit is due

I was having issues with slides, awnings, overhead bunk, etc. All the stuff that is controlled via the Rapid Camp Module. See my thread at http://www.thorforums.com/forums/f8/...nky-15172.html.

This is to say that there really is help from the Thor Technician Consumer Service Reps (CSR). I called in and got referred to Lippert. I was thinking - here we go. The CSR from Lippert was extremely helpful. And we helped narrowed the problem down to the Ignition Lockout Circuit - not in the Lippert folk's wheel house. I called back into Thor and got Andrea Hans.

Gotta say Andrea Hans was incredibly helpful. She diligently worked me, providing clarity through wiring diagrams and assistance from engineering/repair techs. Andrea stayed on the phone while I took measurements of voltage and continuity. She stayed on phone for about 1.5 hours.

So thank you to Andrea and if you need someone to help give her a call at Thor's technical support hotline (877) 855-2867‬.

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Old 11-29-2018, 11:00 PM   #2
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860


Glad to hear that you got the problem solved!

http://www.thorforums.com/forums/att...1&d=1543532380
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Old 11-29-2018, 11:04 PM   #3
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Brand: Thor Motor Coach
Model: Challenger 37TB
State: Kentucky
Posts: 1,032
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Bob - I haven't fixed the issue but I have gotten it run into a corner. How's the Tiffin?
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