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Old 08-11-2018, 04:30 PM   #1
Junior Member
 
Brand: Thor Motor Coach
State: Texas
Posts: 3
THOR #12681
RC 25 Quantum Awning not extending correctly

I have a brand new Quantum. The awning seems to have a short in it. Iím thinking some wire or grounding issue. It goes out, but stops quickly. And the only way to get it working again is to wiggle an arm. Dealership says it is the motor so they ordered a new one. But Iím going to try to see if I can find a misconnected wire.

Iím not around the rv at this time. Anyone know the manufacture that makes the awning so I that I may find a manual online to help me with manual operation Incase I need? They did not include any literature with our packet. Thanks for any help.
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Old 08-13-2018, 11:05 PM   #2
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Brand: Thor Motor Coach
Model: Quantum WS31
State: Maryland
Posts: 6
THOR #11765
We have 2017 Quantum WS31 and the awning is an LCI Solera, I believe that on the Lippert Components Inc site that some literature on their products are available for download.
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Old 08-13-2018, 11:50 PM   #3
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Brand: Still Looking
Model: Fleetwood Storm 32V - pre
State: Alabama
Posts: 1,582
THOR #6826
My Freedom Elite awning did not work well and I called Lippert. They were quick to claim the motor was bad and they sent me a new one with no hassle. I discovered though that the awning worked fine when the RV was plugged in or the generator was running. In my case, at least, the awning seemed to be very sensitive to voltage.
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