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Old 09-04-2018, 04:28 AM   #21
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Brand: Thor Motor Coach
Model: ACE 27.1
State: Virginia
Posts: 315
THOR #7607
It's not much to go on but this picture shows the wires in order on the plug. Probably straight through to the connector. I didn't see a photo off hand showing under the cap.
Red-Black-Brown-Green-Blue-Purple
I guess you could remove the other one a compare.Click image for larger version

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Old 09-05-2018, 06:41 PM   #22
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Brand: Thor Motor Coach
State: Florida
Posts: 8
THOR #1373
Update on the original post. The specific Camping World Service tech was able to assess my slide out issue:

“THE TEETH ARE JUMPING OVER THE GEAR AND ITS LOOSING TRIM FROM TOP TO BOTTOM. THE ONLY WAY TO REPAIR IT IS TO ORDER AND REPLACE THE SLIDE COLLUMS. TECH SAYS THE REAR COLLUM IS VERY HARD TO ACCESS. TECH REQUEST 8HRS TO CHANGE OUT BOTH COLLUMS.”

To be clear, I’m aware when the teeth “jumped” over the gear. Happened only twice, but has caused the small gap at the top of the slide on the front side. Unfortunately, I agree with the technician and previous post that the entire Schwintec mechanism (motor, shaft/gears, and rails) needs to be replaced. The technicians reasoning for replacing the front and rear column mechanisms is so that I have a “new” motor on both ends working together (I’m not convinced of that yet).

Would appreciate anyone’s opinion.

Thanks!!
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Old 09-05-2018, 07:13 PM   #23
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Brand: Thor Motor Coach
Model: Palazzo 33.3 34'bunkhouse
State: North Carolina
Posts: 1,472
THOR #4735
hard to say what causes ‘jumped’ teeth, but we’ve traveled over 85,000(!) miles and many, many hundreds of slide extractions and retractions over about 4 years, and had this happen once, at about 24,000 miles, right before warranty expired. No reason why, just pulled into a campground, as normal, leveled, and ran out the slides...Pop, pop pop... stop! Found that the bottom of the rear of the main slide was about an inch farther out now than the top.

Even tho I’ve synced many times, and replaced several motors myself, there was no solution to this issue other than replacing the internal slide column with the gears and shaft. Thor’s service center at the factory did a great job, in a single day.... not a single issue since, in over 60,000 miles afterwards. Nice.
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Old 09-05-2018, 08:08 PM   #24
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Brand: Thor Motor Coach
Model: 2015 Hurricane 34 J
State: Ohio
Posts: 530
THOR #1295
I have the exact same RV and mine did this also.

Two things.

1. To reset the slide I extended the slide all the way out and it reset itself. I had to extend and retract it twice for the motors to line up again. The opposite side will keep going and straighten it up.

2. Most important with mine. The side trim that Thor placed on extended into the slide area and prevented it from coming in close to the side of the coach. I extended the slide, cut off approx. 1 inch of the aluminum trim then I glued the plastic cap back on. When I retracted the slide the next time it went tight to the RV wall. Going tight ever since.
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Old 09-07-2018, 06:04 AM   #25
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Brand: Thor Motor Coach
Model: Hurricane 29M
State: California
Posts: 153
THOR #4312
Looks like mine may have skipped a tooth as the top is tight to the coach and the bottom has a noticeable gap
Wonder how much this is going to cost
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