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Old 05-20-2016, 06:46 PM   #1
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Brand: Thor Motor Coach
State: Louisiana
Posts: 14
THOR #3518
Steps

Have a Thor Four Winds Super C and just recently the automatic steps quit working. I checked the magnets and seem to be working. The courtesy light works like it should, comes on when door is open and off when door is closed. I checked the plug for the motor and it seems like it is plugged in all the way. Any help is greatly appreciated.

Thanks

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Old 05-20-2016, 07:08 PM   #2
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Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,727
THOR #1469
There was a recent recall on a couple of models of the Lippert steps. You might want to give Thor a call and if either applies to your coach. I had the recall applied to my Challenger in January.
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Old 06-03-2016, 08:03 PM   #3
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Brand: Thor Motor Coach
Model: Citation Sprinter 24SR
State: Oregon
Posts: 56
THOR #972
Step Recall

The recall involves a large bolt that attaches the fan gear to the step assembly. Apparently there have been sufficient number of incidents of the bolt shearing off to prompt a recall. When it fails a threaded portion of the bolt remains in the assembly and the remainder eventually falls out. When it does the stairs hang from of the assembly and swing freely up and down but do not lock.

I was "fortunate". My rig was parked when the bolt on the stairs installed on my 2015 Citation Sprinter failed. Unfortunately I was stepping into the coach at the time and took a spill.

There's a repair kit out in limited numbers as of the end of February. My local dealer can't get me in until July though.
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