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Old 11-24-2017, 10:29 PM   #1
MSK
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Brand: Thor Motor Coach
Model: Palazzo 37.4 Former ACE30
State: Pennsylvania
Posts: 23
THOR #1590
Thor ACE Auto Leveler Problem

I parked my 2015 Thor ACE 30.1 at the house and winterized it. A few days later I went to start it to return it to storage and I got a "Jacks Down" alarm and alert. I had not lowered the jacks, but I attempted to raise them using the retract all button. I could hear the pump running and then I got a "low voltage" light. I shut the vehicle down and checked to see if any of the jacks were down. They were not. I checked and the house batteries were depleted so I moved the RV to where I could charge them over night. Next day the batteries were fully charged but when I started the RV all of the notification lights on the auto leveler started blinking simultaneously and stayed that way. The auto leveler would not respond to any of the buttons.

The manual does not cover any troubleshooting or repair steps. Any suggestions before I take it back to the dealer?
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Old 11-25-2017, 12:20 AM   #2
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Brand: Thor Motor Coach
Model: Windsport 34P
State: Arizona
Posts: 124
THOR #5872
boot

Try a reboot by unplugging it,like a hard boot on your computer.
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Old 11-25-2017, 01:28 AM   #3
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Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 2,667
THOR #7035
Press the 4 direction arrows at the same time to reset the controller/panel. Unplugging will not do it.
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Old 11-25-2017, 02:11 PM   #4
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Brand: Thor Motor Coach
Model: Windsport 34P
State: Arizona
Posts: 124
THOR #5872
Level

Is this the system you have? If so this might help. It is the system on my 2017 Windsport 34P. I had to reset my level as the dealer couldn't ,it would lift the tires off the ground at a level site! I check the site with a level to be sure.
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Old 11-25-2017, 02:17 PM   #5
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Brand: Thor Motor Coach
Model: Windsport 34P
State: Arizona
Posts: 124
THOR #5872
?

I uploaded the doc but not there I'll try again

https://www.lci1.com/assets/content/...3-Present).pdf

Had to do it this way.
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Old 11-25-2017, 03:08 PM   #6
MSK
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Brand: Thor Motor Coach
Model: Palazzo 37.4 Former ACE30
State: Pennsylvania
Posts: 23
THOR #1590
Thanks Alan, that is the system I have, so I'll go through the manual and let you know what works.

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