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Old 10-11-2018, 02:35 AM   #1
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Brand: Thor Motor Coach
Model: Windsport 29M
State: Pennsylvania
Posts: 177
THOR #10254
Thumbs Up for Myers RV Harrisburg PA

A new Myers RV opened up in Harrisburg, PA (about 1/4 mile from CW).

We dropped our 29M off last Friday, with 9 issues (also needed oil change & state inspection)....so let's call it 11 items.

The catch is that we've had a trip to Florida planned for early November.
It's something we've really planned on for awhile.

Of the items, the biggest concern was that our Full Wall Slide was sticking.
We've had both motors stick at one time or another.

I even had to get out and push it back in manually while I was demonstrating the problem for them last week.

Based on past experience with CW, I told them the priorities were the wall slide and inspection and I could live/manage around everything else.

To my surprise, they called me today (half a week later) & said EVERYTHING was completed.

I drove over this afternoon to pick it up (a little skeptical)...I waited on CW for 3 months for 5-6 items.

To my amazement, the wall slide worked again, the flashing code on the slide controller was no longer there.

The entry door (that used to stick constantly) also seems much smoother.
The bowing of the wall in the hallway was repaired.
All the levelers seem to be working again.

We are so excited to be able to hit the road with a fully functioning RV again!

I do understand that this maintenance period didn't require any new items shipped from the factory, just some technical know how.

But still, for a brand new shop with tons of new business already (there's not an open spot on the lot), I am seriously impressed.
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Old 10-11-2018, 10:47 AM   #2
Senior Member
 
Brand: Thor Motor Coach
Model: Four Winds
State: Ontario
Posts: 247
THOR #9081
That's great. It is always nice to hear a good news story.
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2018 Four Winds 31Y
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Old 10-11-2018, 12:48 PM   #3
Junior Member
 
Brand: Thor Motor Coach
Model: Windsport 31S
State: Pennsylvania
Posts: 17
THOR #6959
Quote:
Originally Posted by BandG View Post
A new Myers RV opened up in Harrisburg, PA (about 1/4 mile from CW).

We dropped our 29M off last Friday, with 9 issues (also needed oil change & state inspection)....so let's call it 11 items.

The catch is that we've had a trip to Florida planned for early November.
It's something we've really planned on for awhile.

Of the items, the biggest concern was that our Full Wall Slide was sticking.
We've had both motors stick at one time or another.

I even had to get out and push it back in manually while I was demonstrating the problem for them last week.

Based on past experience with CW, I told them the priorities were the wall slide and inspection and I could live/manage around everything else.

To my surprise, they called me today (half a week later) & said EVERYTHING was completed.

I drove over this afternoon to pick it up (a little skeptical)...I waited on CW for 3 months for 5-6 items.

To my amazement, the wall slide worked again, the flashing code on the slide controller was no longer there.

The entry door (that used to stick constantly) also seems much smoother.
The bowing of the wall in the hallway was repaired.
All the levelers seem to be working again.

We are so excited to be able to hit the road with a fully functioning RV again!

I do understand that this maintenance period didn't require any new items shipped from the factory, just some technical know how.

But still, for a brand new shop with tons of new business already (there's not an open spot on the lot), I am seriously impressed.
Good to hear! Just bought a new unit through them.
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Old 10-11-2018, 01:12 PM   #4
I Think We're Lost!
 
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 11,301
THOR #8860
Good News!
Let's hope that they continue to take care of their customers like this.
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Current coach: Tiffin Wayfarer 24 BW
Former coach: Thor Outlaw 29-H
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