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Old 07-21-2016, 10:54 AM   #1
Junior Member
 
Brand: Thor Motor Coach
State: Utah
Posts: 3
THOR #4869
Warrenty Repair Cost's

Just drove home my new Chateau super C. couple small issues. Question #1.
Took it to a shop. Told that Thor warranty pays shop labor rate at $142 hr, but this RV store charges $192 an hour ( for units not bought there). I would owe the diff for a Thor warranty item. Is this normal??? or do I have the wrong RV repair dealer?

#2 - Chateau 35sk- fold out couch bed. After opening this tri-fold bed, there seems to be no configuration of cushion placement to make for a level sleeping surface. NO reasonable adult would attempt to sleep on this. Am I missing something. Anyone with same issue or fix from Thor?
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Old 07-21-2016, 12:30 PM   #2
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Brand: Still Looking
State: Alabama
Posts: 245
THOR #4160
I would let Thor know. If they don't accept Thor's warranty rates, Thor can remove them from their authorized service center list then they won't receive any money from any TMCs. That is ridiculous and what I believe is their attempt to make a little extra money and help their probably already overburdened service department. I would also make sure you post that information on every review site you can find.
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