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Old 08-31-2019, 11:24 PM   #1
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Whirlpool Refrigerator Not Working

We ha be side by side refrigerator in our 2018 Venetian A40. The lights will come on when the door opens but no cooling in freezer or frig. No lights at all on display. Any ideas?
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Old 09-01-2019, 01:20 AM   #2
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Well I am not a residential fridge expert by any stretch, but perhaps we can ďassumeĒ that because inside lights come on you have 120VAC at the fridge plug OK. Not sure how else internal fridge lighting would work otherwise. If you have no control board lights coming on, it might suggest a bad control board or whatever feeds power to the control board (on/off switch; internal fuse blown perhaps on the fridge?) or some other control device (thermostat etc) that has failed? I am attaching a "Basic" residential fridge troubleshooting guide which describes many items that can cause no cooling complaints (scroll down the link page).

Can you hear any fans or the compressor running or trying to start ? Might need a mobile residential fridge tech to assist if you are not comfortable working on 120vac appliances.



https://www.repairclinic.com/RepairH...or-not-cooling
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Old 09-01-2019, 01:26 AM   #3
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There is power to it. When I unplug the interior lights wonít come on. Plug it back in and they work. No fans compressor or any noise at all. Front panel is completely dark. Generally the door open light comes on when either door is open. I get absolutely nothing
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Old 09-01-2019, 01:50 AM   #4
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have you checked the temp adjust settings?
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Old 09-01-2019, 02:25 AM   #5
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have you checked the temp adjust settings?


Thanks for your response. Canít check anything. Nothing works, lights up except lights. Compressor is not running
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Old 09-01-2019, 02:26 AM   #6
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Thanks for your response. Canít check anything. Nothing works, lights up except lights. Compressor is not running


The temperature controls are also on the door panel led display
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Old 09-01-2019, 03:11 AM   #7
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When you say 'unplug' do you mean from the pedestal (all power) or just unplug the fridge? If the power goes off when you disconnect from pedestal, the inverter is not supplying power to the fridge--but how this relates to the symptoms, don't know.
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Old 09-01-2019, 03:26 AM   #8
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When you say 'unplug' do you mean from the pedestal (all power) or just unplug the fridge? If the power goes off when you disconnect from pedestal, the inverter is not supplying power to the fridge--but how this relates to the symptoms, don't know.


I unplugged the refrigerator from the outlet. The interior lights at that point wonít come on. The refrigerator runs on shore power or batteries. It is currently plugged into shore power. It has a led screen above ice and water dispenser and canít get any lights to come on. Iím thinking the control panel has gone bad
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Old 09-01-2019, 03:39 AM   #9
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In this case, you are probably right. Have you looked online for troubleshooting hints?
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Old 09-01-2019, 03:47 AM   #10
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Quote:
Originally Posted by Martyh View Post
I unplugged the refrigerator from the outlet. The interior lights at that point wonít come on. The refrigerator runs on shore power or batteries. It is currently plugged into shore power. It has a led screen above ice and water dispenser and canít get any lights to come on. Iím thinking the control panel has gone bad
You mean shore power or the inverter: both supply the fridge with 120 VAC. It does not run on the battery's 12 VDC.
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Old 09-01-2019, 01:52 PM   #11
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You are correct
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Old 09-02-2019, 12:02 AM   #12
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Ah, you have digital control display. That will be a refrigerator specific problem. Do a search for your model number and find the user manual, look at troubleshooting section. This will probably require an appliance specialist for repair, hopefully under warranty.
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