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Is this the Axxerra (SP) radio?
You may try pulling off the top of the dash and check the wire connections on the back of the radio. In my Challenger the radio would go off and then I could turn it back on. I pulled the dash and everything in there was a mess and there was no support for the back of the radio. I haven't had it back on the road since but I hope that solved my problem.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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