Thor Forums

[TurnerFam]

some dealers will 'shift the blame' in many ways in order to make them look better to you, but it's hardly ever the manufacturer that's 'holding out' and more than likely the dealer is backed up and trying to catch up.... your RV just happen to be at the end of the list.

I don't make the dealer service centers out to be 'easy' businesses, as I'm sure they're not, but I would rather have my customer keep their RV until I find the time to repair it, not hold their RV hostage while I make excuses why it can't yet be repaired.

but also, to all of us owners, as a word of caution: DO NOT JUST LEAVE YOUR RV AT THE DEALER! make an appointment date to return with it, and EXPECT it to be repaired, without excuses. If dealers had to provide you with a 'loaner' RV while you waited for their repairs, these issues would probably not arise to these levels and you'd have your RV back quickly... just a thought!