Quote:
Originally Posted by Metalgator
I don't want to give the dealership too much greif yet as I didn't purchase the motorhome from them. I will give it another week and see how it goes. This dealership has a very good reputation so I'm tring to be patient. I know they are probably busy this time of year with all the snowbirds here. I only have 4 months of warranty left so I want to make sure I get the motorhome back and use it a bunch so I can make sure all of the issues are taken care of.
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Personally, I don't think calling to let them know Thor has done the authorization and to get a completion date is giving them grief, but I understand your concern. You have a trip planned and they should know that also.
Quote:
Originally Posted by Tearstone
Does anyone get the sense that the dealerships like to hold onto the RV to run the clock out on the warranty?
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I don't think so. I don't know what they would have to gain from doing that? You would think it would be more of a liability to let them sit, risking damage they would be responsible for.
The dealership we use has been great with the warranty work, even when they are busy. But we are flexible and only bring our unit in when an appointment date and time is set. The service person we deal with says she has to call people to come get their RVs off the lot. She says many like to use it as "storage" for their unit. Last time we talked they had nearly 100 owner units sitting on their lot.
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