Thor Forums

[mountainsam]

Originally Posted by Chief55m

Hi Bob, I bought a 2018 Thor Hurricane 34P form a CW dealer in the panhandle of Florida on 2/16. I had to put it in the shop on 2/18 for non working A/C units and water heater. The A/C was fixed, but the wiring harness for the water heater was fried - a new unit!. The bed over the cockpit was not functioning, a cracked counter top, leveling jacks were malfunctioning. The selling CW dealer has been very non-responsive to us, our motorhome is in a CW dealer in Byron, GA, Seems to be reactive, but MH is still in shop since 2/18. We only had it 2 days when went in the shop for these warranty issues - disappointing and very frustrating. Anyway, we are hopeful that when we do get it back we will enjoy it.

Welcome to the forum. It doesn't seem at all unusual for a new coach to spend 2 to 4 months in the shop over the first year warranty. Much of that time is waiting for parts or waiting to get it into the repair bay. My last scheduled repair took 5 months for the appointment date and three weeks in the shop for two small repairs. Good Luck, I am sure you will enjoy it.