Quote:
Originally Posted by Chief55m
Hi Bob, I bought a 2018 Thor Hurricane 34P form a CW dealer in the panhandle of Florida on 2/16. I had to put it in the shop on 2/18 for non working A/C units and water heater. The A/C was fixed, but the wiring harness for the water heater was fried - a new unit!. The bed over the cockpit was not functioning, a cracked counter top, leveling jacks were malfunctioning. The selling CW dealer has been very non-responsive to us, our motorhome is in a CW dealer in Byron, GA, Seems to be reactive, but MH is still in shop since 2/18. We only had it 2 days when went in the shop for these warranty issues - disappointing and very frustrating. Anyway, we are hopeful that when we do get it back we will enjoy it.
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CW kept putting us off on all the work required on our new Windsport last year. It took a call to THOR customer service to finally get things moving. In fact, the THOR person told me to call her first with any issues. Also, remember that you are not tied to CW. THOR is really good about authorizing independent repair shops to do warranty work so if you know of a good one in your area, try them.
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