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574-584-2617 Thor Management Services
574-584-3388 Thor Customer Service
CW is huge but they aren't superhuman. Thor flooded the market with crap and expects dealers to fix it under warranty. Had they delivered a reasonable amount of quality in their products there wouldn't be months and months of backlog for repairs and parts. They selectively choose who they make happy and who they ignore or walk away from. My last conversation with Thor was sorry but we choose not to resolve your main issue but would be glad to fix some of your cosmetic issues.. I'm out of warranty now so I've added some new decals on my MH. I'm easy to spot these days with my #ThorLacksIntegrity decals prominently displayed on the back and sides. Good luck with getting your unit repaired.
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Roger, Dawn, and Roxie
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Thor Forums
