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Old 04-16-2018, 07:06 PM   #74
travelingcat
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Brand: Thor Motor Coach
State: Georgia
Posts: 42
THOR #6090
Thanks Mr Sunshine for hosting the rally. We had a great time meeting everyone, eating, and hearing the Thor rep, James. Must say, besides you, James did an excellent job on explaining the warranty process and how Thor is trying to improve on customer care. He was very patient with all the “old” folks asking questions and dealing with our issues. Even though we still have a couple of issues with our Ace we now understand how the industry as a whole is being stretched thin with all the demands. Of course we always think we are the only ones with issues. Enjoyed talking to Cindy and hope to see you guys again in October.
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