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You can do a search here and other websites and find "horror stories" where owners have had to leave their RVs at the dealership for months before getting them fixed. And even then, it may not be fixed properly.
The sad truth is the RV industry as a whole is a pretty shoddy operation. There are a few bright spots here and there, but the bad experiences seem to outweigh the good ones by a wide margin.
From those experiences, RV owners - at least those a bit handy - often do the repairs themselves. This should not be necessary, as the RV industry should be better than that, but that is the state of things.
Also, some handy owners that do their own repairs can sometimes get the manufacturer to ship the parts to them rather than the dealer.
Of course, after the first year of ownership, you'll be wanting to know how to repair things yourself anyway.
Which is why my tagline states: The only thing that works on a RV is the owner...
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The only thing that works on a RV is the owner...
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