Thanks for all the information, everyone.
After checking all I could personally, we finally got in to the dealer and had it checked out (spoke with LCI as well).
Turns out that the motor had shorted out...so short of replacing it, I don't feel too bad that I couldn't get it to work. We had that replaced and got it back working yesterday.
Wished that there was something I could have done to fix it myself, but using all of your help and from others, I got a ton of great help and information that was useful and informative.
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